Rahul D'Souza

Functional Consultant | Oracle EBS CX | Field Service · TeleSales · TeleService · Functional Consultant · Functional

Bengaluru, IndiaConsultantIST (UTC+5:30)Contract · Part timeCitizen

Open to working in Bengaluru

Functional Consultant with 7 years of hands-on Oracle EBS CX experience, specialising in Field Service, TeleSales, TeleService. Delivered implementations and rollouts across professional services clients — territories, assignment rules and entitlements and dashboards for sales and service managers. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: immediate.

years in Oracle

—

years in total

projects

₹27 LPA

annual

Seniority: Consultant · Functional Consultant
Availability: In 2 weeks
Notice period: Immediate
Works: Hybrid
Open to: Contract, Part time
Location: Bengaluru, India · IST (UTC+5:30)
Work authorisation: Citizen

Profile updated yesterday

Employment history is shown to signed-in recruiters.

Projects and implementations

Functional ConsultantRolloutLed

A commercial real-estate developer

Rollout of Oracle EBS CX for a commercial real-estate developer, covering Field Service, TeleSales, TeleService. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.

EBS TeleServiceEBS Field ServiceEBS TeleSales

Feb 2025 – Sep 2026 · 20 mo · Bengaluru · Real Estate

Functional ConsultantRollout

A state power-distribution utility

Rollout of Oracle EBS CX for a state power-distribution utility, covering Field Service, TeleSales, TeleService. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.

EBS TeleServiceEBS Field ServiceEBS TeleSales

Feb 2023 – Oct 2024 · 21 mo · Bengaluru · Energy & Utilities

Functional ConsultantRollout

A two-wheeler manufacturer

Rollout of Oracle EBS CX for a two-wheeler manufacturer, covering Field Service, TeleSales, TeleService. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.

EBS TeleServiceEBS Field ServiceEBS TeleSales

Feb 2021 – Nov 2022 · 22 mo · Bengaluru · Automotive

Oracle expertise

PRODUCT FAMILIES

E-Business Suite

TECHNICAL STACK

Workflow BuilderOracle Forms & Reports

MODULES

EBS TeleServiceLedEBS Field ServiceLedEBS TeleSalesImplementedEBS Service ContractsImplemented

PILLARS

RELEASES

12.2.x12.1.312.0.x or earlier

INDUSTRIES

Hospitality & TravelProfessional Services

LANGUAGES

TamilBasicEnglishNativeKannadaProfessionalspeak/read

Education

Diploma · Business Administration

Nirma University · 2012 · Full-time

AvailabilityIn 2 weeks

Notice periodImmediate

Rate₹27 LPA