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RD

Rahul D'Souza

Project Manager | Oracle Fusion CX | Incentive Compensation · B2C Service · Live Experience · Project Manager · Functional
Milan, ItalyConsultantCET (UTC+1)Part timeWork permit held
Open to working in Milan · Remote · will relocate
Project Manager with 7 years of hands-on Oracle Fusion CX experience, specialising in Incentive Compensation, B2C Service, Live Experience. Delivered implementations and rollouts across healthcare clients — integrations with ERP and marketing tools and lead-to-order process design. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: 60 days.
7
years in Oracle
—
years in total
3
projects
EUR 1,18,000 / yr
annual
Seniority
Consultant · Project Manager
Availability
In 60 days
Notice period
60 days
Works
Hybrid
Open to
Part time
Location
Milan, Italy · CET (UTC+1)
Work authorisation
Work permit held
Profile updated today
Employment history is shown to signed-in recruiters.

Projects and implementations

Project ManagerUpgradeLed
A broadcast and streaming network
Upgrade of Oracle Fusion CX for a broadcast and streaming network, covering Incentive Compensation, B2C Service, Live Experience. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
Live ExperienceIncentive CompensationB2C Service
Apr 2025 – Oct 2026 · 19 mo · Milan · Media & Entertainment
Project ManagerRollout
An international development NGO
Rollout of Oracle Fusion CX for an international development NGO, covering Incentive Compensation, B2C Service, Live Experience. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
Live ExperienceIncentive CompensationB2C Service
Feb 2023 – Oct 2024 · 21 mo · Milan · Non-profit
Project ManagerAdvisory
An Indian steel and alloys group
Advisory of Oracle Fusion CX for an Indian steel and alloys group, covering Incentive Compensation, B2C Service, Live Experience. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.
Live ExperienceIncentive CompensationB2C Service
Jun 2021 – Oct 2022 · 17 mo · Milan · Manufacturing

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
Visual Builder StudioExcel
MODULES
Intelligent AdvisorLedLive ExperienceImplementedIncentive CompensationImplementedB2C ServiceLed
PILLARS
CX
RELEASES
26.D26.C26.B
INDUSTRIES
HealthcareReal Estate
LANGUAGES
ItalianBasicEnglishNative

Education

Diploma · Accounting
Anna University · 2011 · Part-time
AvailabilityIn 60 days
Notice period60 days
RateEUR 1,18,000 / yr