Rahul Banerjee

Business Analyst | Oracle EBS CX | Field Service · TeleSales · TeleService · Business Analyst · Functional

São Paulo, BrazilAssociateBRT (UTC-3)Advisory · Contract · Contract to hireNot eligible

Open to working in São Paulo

Business Analyst with 2 years of hands-on Oracle EBS CX experience, specialising in Field Service, TeleSales, TeleService. Delivered support and enhancement work across agriculture & food clients — UAT with field teams and adoption support and service request workflows. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: serving notice.

years in Oracle

—

years in total

projects

USD 89,000 / yr

annual

Seniority: Associate · Business Analyst
Availability: In 30 days
Notice period: Serving notice
Works: Hybrid
Open to: Advisory, Contract, Contract to hire
Location: São Paulo, Brazil · BRT (UTC-3)
Work authorisation: Not eligible

Profile updated 6 days ago

Employment history is shown to signed-in recruiters.

Projects and implementations

Business AnalystAdvisory

An Indian steel and alloys group

Advisory of Oracle EBS CX for an Indian steel and alloys group, covering Field Service, TeleSales, TeleService. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.

EBS TeleServiceEBS Field ServiceEBS TeleSales

Jun 2026 – Oct 2026 · 5 mo · São Paulo · Manufacturing

Business AnalystRollout

A 400-store retail chain

Rollout of Oracle EBS CX for a 400-store retail chain, covering Field Service, TeleSales, TeleService. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.

EBS TeleServiceEBS Field ServiceEBS TeleSales

Feb 2025 – Jun 2025 · 5 mo · São Paulo · Retail & CPG

Oracle expertise

PRODUCT FAMILIES

E-Business Suite

TECHNICAL STACK

Oracle Forms & ReportsODI

MODULES

EBS TeleServiceConfiguredEBS Field ServiceConfiguredEBS TeleSalesSupportedEBS Service ContractsSupported

PILLARS

RELEASES

12.2.x12.1.312.0.x or earlier

INDUSTRIES

Agriculture & FoodPublic Sector

LANGUAGES

PortugueseProfessionalEnglishNative

Education

Bachelors · Accounting

University of Pune · 2021 · Part-time

AvailabilityIn 30 days

Notice periodServing notice

RateUSD 89,000 / yr