Radhika Wilson

Business Analyst | Oracle EBS CX | Field Service · TeleSales · TeleService · Business Analyst · Functional

Singapore, SingaporeAssociateSGT (UTC+8)Advisory · Contract · Part timeWork permit held

Open to working in Singapore

Business Analyst with 2 years of hands-on Oracle EBS CX experience, specialising in Field Service, TeleSales, TeleService. Delivered support and enhancement work across non-profit clients — UAT with field teams and adoption support and service request workflows. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: immediate.

years in Oracle

—

years in total

projects

SGD 71,000 / yr

annual

Seniority: Associate · Business Analyst
Availability: Not looking
Notice period: Immediate
Works: Hybrid
Open to: Advisory, Contract, Part time
Location: Singapore, Singapore · SGT (UTC+8)
Work authorisation: Work permit held

Profile updated yesterday

Employment history is shown to signed-in recruiters.

Projects and implementations

Business AnalystAdvisory

A hotel and resorts group

Advisory of Oracle EBS CX for a hotel and resorts group, covering Field Service, TeleSales, TeleService. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.

EBS TeleServiceEBS Field ServiceEBS TeleSales

Jun 2026 – Jul 2026 · 2 mo · Singapore · Hospitality & Travel

Business AnalystRollout

An international development NGO

Rollout of Oracle EBS CX for an international development NGO, covering Field Service, TeleSales, TeleService. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.

EBS TeleServiceEBS Field ServiceEBS TeleSales

Feb 2025 – Jul 2025 · 6 mo · Singapore · Non-profit

Oracle expertise

PRODUCT FAMILIES

E-Business Suite

TECHNICAL STACK

ADFdiSQL / PL-SQL

MODULES

EBS TeleServiceSupportedEBS Field ServiceSupportedEBS TeleSalesConfiguredEBS Service ContractsConfigured

PILLARS

RELEASES

12.2.x12.1.312.0.x or earlier

INDUSTRIES

Non-profitTelecom

LANGUAGES

TamilBasicMandarinNativeEnglishNativespeak/read

Education

Diploma · Human Resources

Mumbai University (Distance) · 2016 · Part-time

AvailabilityNot looking

Notice periodImmediate

RateSGD 71,000 / yr