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Radhika Shukla

Project Manager | Oracle NetSuite CX | CRM · SuiteCommerce · Project Manager · Functional
Bhubaneswar, IndiaSeniorIST (UTC+5:30)Advisory · Contract · Part timeCitizen
Open to working in Bhubaneswar
Project Manager with 9 years of hands-on Oracle NetSuite CX experience, specialising in CRM, SuiteCommerce. Delivered multiple full-cycle implementations across professional services clients — UAT with field teams and adoption support and service request workflows. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: immediate.
9
years in Oracle
—
years in total
3
projects
₹14 LPA
annual
Seniority
Senior · Project Manager
Availability
Not looking
Notice period
Immediate
Works
Onsite
Open to
Advisory, Contract, Part time
Location
Bhubaneswar, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated yesterday
Employment history is shown to signed-in recruiters.

Projects and implementations

Project ManagerAdvisoryLed
A state power-distribution utility
Advisory of Oracle NetSuite CX for a state power-distribution utility, covering CRM, SuiteCommerce. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
Mar 2024 – Oct 2026 · 32 mo · Bhubaneswar · Energy & Utilities
Project ManagerMigration
An Indian steel and alloys group · via Brightmoor Advisory
Migration of Oracle NetSuite CX for an Indian steel and alloys group, covering CRM, SuiteCommerce. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
Feb 2021 – Oct 2023 · 33 mo · Bhubaneswar · Manufacturing
Project ManagerUpgrade
An international development NGO
Upgrade of Oracle NetSuite CX for an international development NGO, covering CRM, SuiteCommerce. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
Jan 2018 – Oct 2020 · 34 mo · Bhubaneswar · Non-profit

Oracle expertise

PRODUCT FAMILIES
NetSuite
TECHNICAL STACK
REST APIs
MODULES
NetSuite CRMLedSuiteCommerceImplemented
PILLARS
CX
INDUSTRIES
Hospitality & TravelProfessional Services
LANGUAGES
HindiProfessionalOdiaNativeEnglishProfessionalspeak/read

Credentials

1Z0-1054Not verified

Education

Diploma · Accounting
Anna University · 2013 · Full-time
AvailabilityNot looking
Notice periodImmediate
Rate₹14 LPA