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Radhika Shukla

Solution Architect | Oracle Fusion CX | Partner Relationship Management · B2C Service · Loyalty · Solution Architect · Functional
Bengaluru, IndiaConsultantIST (UTC+5:30)Advisory · ContractCitizen
Open to working in Bengaluru
Solution Architect with 7 years of hands-on Oracle Fusion CX experience, specialising in Partner Relationship Management, B2C Service, Loyalty. Delivered implementations and rollouts across agriculture & food clients — territories, assignment rules and entitlements and dashboards for sales and service managers. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: 60 days.
7
years in Oracle
—
years in total
3
projects
On request
expected pay
Seniority
Consultant · Solution Architect
Availability
Not looking
Notice period
60 days
Works
From home
Open to
Advisory, Contract
Location
Bengaluru, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated 3 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Solution ArchitectRolloutLed
An international development NGO
Rollout of Oracle Fusion CX for an international development NGO, covering Partner Relationship Management, B2C Service, Loyalty. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
Partner Relationship ManagementLoyaltyB2C Service
May 2025 – Nov 2026 · 19 mo · Bengaluru · Non-profit
Solution ArchitectMigration
An agri-commodities exporter · via Brightmoor Advisory
Migration of Oracle Fusion CX for an agri-commodities exporter, covering Partner Relationship Management, B2C Service, Loyalty. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
Partner Relationship ManagementLoyaltyB2C Service
Feb 2023 – Sep 2024 · 20 mo · Bengaluru · Agriculture & Food
Solution ArchitectRollout
A broadcast and streaming network
Rollout of Oracle Fusion CX for a broadcast and streaming network, covering Partner Relationship Management, B2C Service, Loyalty. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
Partner Relationship ManagementLoyaltyB2C Service
May 2021 – Jul 2022 · 15 mo · Bengaluru · Media & Entertainment

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
OIC
MODULES
Customer Data ManagementLedPartner Relationship ManagementImplementedLoyaltyImplementedKnowledge ManagementImplementedB2C ServiceLed
PILLARS
CX
RELEASES
26.D26.C26.B
INDUSTRIES
Agriculture & FoodPublic Sector
LANGUAGES
TamilBasicEnglishProfessionalKannadaProfessionalspeak/read

Credentials

1Z0-1054Pending review

Education

Bachelors · Finance
University of Mumbai · 2018 · Full-time
AvailabilityNot looking
Notice period60 days
RateOn request