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RP

Radhika Pillai

Business Analyst | Oracle EBS CX | Field Service · TeleSales · Service Contracts · Business Analyst · Functional
Sydney, AustraliaAssociateAEST (UTC+10)AdvisoryPermanent resident
Open to working in Sydney · Remote · will relocate
Business Analyst with 2 years of hands-on Oracle EBS CX experience, specialising in Field Service, TeleSales, Service Contracts. Delivered support and enhancement work across automotive clients — integrations with ERP and marketing tools and lead-to-order process design. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: 60 days.
2
years in Oracle
—
years in total
2
projects
AUD 1,11,000 / yr
annual
Seniority
Associate · Business Analyst
Availability
Not looking
Notice period
60 days
Works
Hybrid
Open to
Advisory
Location
Sydney, Australia · AEST (UTC+10)
Work authorisation
Permanent resident
Profile updated yesterday
Employment history is shown to signed-in recruiters.

Projects and implementations

Business AnalystUpgrade
An international development NGO
Upgrade of Oracle EBS CX for an international development NGO, covering Field Service, TeleSales, Service Contracts. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
EBS Field ServiceEBS TeleSalesEBS Service Contracts
Apr 2026 – Jun 2026 · 3 mo · Sydney · Non-profit
Business AnalystRollout
An agri-commodities exporter
Rollout of Oracle EBS CX for an agri-commodities exporter, covering Field Service, TeleSales, Service Contracts. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
EBS Field ServiceEBS TeleSalesEBS Service Contracts
Feb 2025 – Aug 2025 · 7 mo · Sydney · Agriculture & Food

Oracle expertise

PRODUCT FAMILIES
E-Business Suite
TECHNICAL STACK
Workflow BuilderOracle Forms & Reports
MODULES
EBS Field ServiceSupportedEBS TeleSalesConfiguredEBS Service ContractsSupported
PILLARS
CX
RELEASES
12.2.x12.1.312.0.x or earlier
INDUSTRIES
AutomotiveManufacturing
LANGUAGES
HindiProfessionalEnglishNative

Education

Bachelors · Commerce
NMIMS · 2021 · Part-time
AvailabilityNot looking
Notice period60 days
RateAUD 1,11,000 / yr