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Radhika Parikh

Solution Architect | Oracle NetSuite CX | CRM · TeleService · SuiteCommerce · Solution Architect · Functional
Bengaluru, IndiaLeadIST (UTC+5:30)Contract to hire · PermanentCitizen
Open to working in Bengaluru
Solution Architect with 14 years of hands-on Oracle NetSuite CX experience, specialising in CRM, TeleService, SuiteCommerce. Delivered multiple full-cycle implementations across media & entertainment clients — territories, assignment rules and entitlements and dashboards for sales and service managers. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: 15 days.
14
years in Oracle
—
years in total
3
projects
₹51 LPA
annual
Seniority
Lead · Solution Architect
Availability
Available now
Notice period
15 days
Works
Onsite
Open to
Contract to hire, Permanent
Location
Bengaluru, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated 5 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Solution ArchitectRolloutLed
A national FMCG company
Rollout of Oracle NetSuite CX for a national FMCG company, covering CRM, TeleService, SuiteCommerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerceEBS TeleService
May 2023 – Aug 2026 · 40 mo · Bengaluru · Retail & CPG
Solution ArchitectMigration
A broadcast and streaming network · via Aurenza Global Services
Migration of Oracle NetSuite CX for a broadcast and streaming network, covering CRM, TeleService, SuiteCommerce. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerceEBS TeleService
Feb 2019 – Jul 2022 · 42 mo · Bengaluru · Media & Entertainment
Solution ArchitectRollout
A Big-Four advisory practice
Rollout of Oracle NetSuite CX for a Big-Four advisory practice, covering CRM, TeleService, SuiteCommerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerceEBS TeleService
May 2015 – Jun 2018 · 38 mo · Bengaluru · Professional Services

Oracle expertise

PRODUCT FAMILIES
NetSuiteE-Business Suite
TECHNICAL STACK
REST APIs
MODULES
NetSuite CRMLedSuiteCommerceLedEBS TeleServiceLed
PILLARS
CX
INDUSTRIES
Media & EntertainmentPharma & Life Sciences
LANGUAGES
TamilProfessionalEnglishProfessionalKannadaBasicspeak/read

Education

Diploma · Supply Chain Management
VIT Vellore · 2008 · Full-time
AvailabilityAvailable now
Notice period15 days
Rate₹51 LPA