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Radhika Pandey

Delivery Manager | Oracle Fusion CX | Sales · Service · Delivery Manager · Functional
São Paulo, BrazilLeadBRT (UTC-3)Advisory · Contract to hire · PermanentNot eligible
Open to working in São Paulo · Bengaluru
Delivery Manager with 14 years of hands-on Oracle Fusion CX experience, specialising in Sales, Service. Delivered multiple full-cycle implementations across energy & utilities clients — UAT with field teams and adoption support and service request workflows. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: 15 days.
14
years in Oracle
—
years in total
3
projects
USD 1,89,000 / yr
annual
Seniority
Lead · Delivery Manager
Availability
Available now
Notice period
15 days
Works
Hybrid
Open to
Advisory, Contract to hire, Permanent
Location
São Paulo, Brazil · BRT (UTC-3)
Work authorisation
Not eligible
Profile updated today
Employment history is shown to signed-in recruiters.

Projects and implementations

Delivery ManagerAdvisoryLed
A top-10 Indian pharma company
Advisory of Oracle Fusion CX for a top-10 Indian pharma company, covering Sales, Service. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.
SalesService
Jun 2023 – Oct 2026 · 41 mo · São Paulo · Pharma & Life Sciences
Delivery ManagerRollout
A pan-India telecom operator
Rollout of Oracle Fusion CX for a pan-India telecom operator, covering Sales, Service. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
SalesService
Feb 2019 – Jun 2022 · 41 mo · São Paulo · Telecom
Delivery ManagerUpgrade
A third-party logistics provider
Upgrade of Oracle Fusion CX for a third-party logistics provider, covering Sales, Service. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
SalesService
Apr 2015 – Sep 2018 · 42 mo · São Paulo · Logistics

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
GroovyRedwood UX
MODULES
SalesLedServiceLed
PILLARS
CX
RELEASES
26.D26.C26.B
INDUSTRIES
Construction & EngineeringEnergy & Utilities
LANGUAGES
PortugueseProfessionalEnglishNative

Education

Bachelors · Accounting
NIT Trichy · 2011 · Full-time
AvailabilityAvailable now
Notice period15 days
RateUSD 1,89,000 / yr