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RK

Radhika Krishnan

Functional Consultant | Oracle NetSuite CX | CRM · SuiteCommerce · Functional Consultant · Functional
Bengaluru, IndiaSeniorIST (UTC+5:30)Advisory · Contract to hireCitizen
Open to working in Bengaluru
Functional Consultant with 9 years of hands-on Oracle NetSuite CX experience, specialising in CRM, SuiteCommerce. Delivered multiple full-cycle implementations across banking & financial services clients — territories, assignment rules and entitlements and dashboards for sales and service managers. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: 15 days.
9
years in Oracle
—
years in total
3
projects
₹18 LPA
annual
Seniority
Senior · Functional Consultant
Availability
In 30 days
Notice period
15 days
Works
Onsite
Open to
Advisory, Contract to hire
Location
Bengaluru, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated today
Employment history is shown to signed-in recruiters.

Projects and implementations

Functional ConsultantRolloutLed
A hotel and resorts group
Rollout of Oracle NetSuite CX for a hotel and resorts group, covering CRM, SuiteCommerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
May 2024 – Jul 2026 · 27 mo · Bengaluru · Hospitality & Travel
Functional ConsultantMigration
An international development NGO · via Aurenza Global Services
Migration of Oracle NetSuite CX for an international development NGO, covering CRM, SuiteCommerce. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
Feb 2021 – Nov 2023 · 34 mo · Bengaluru · Non-profit
Functional ConsultantRollout
A national FMCG company
Rollout of Oracle NetSuite CX for a national FMCG company, covering CRM, SuiteCommerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
May 2018 – Aug 2020 · 28 mo · Bengaluru · Retail & CPG

Oracle expertise

PRODUCT FAMILIES
NetSuite
TECHNICAL STACK
SuiteScript
MODULES
NetSuite CRMLedSuiteCommerceImplemented
PILLARS
CX
INDUSTRIES
Banking & Financial ServicesIT & Technology
LANGUAGES
TamilProfessionalEnglishProfessionalKannadaBasicspeak/read

Credentials

1Z0-1054Pending review

Education

Diploma · Human Resources
University of Calcutta · 2009 · Correspondence
AvailabilityIn 30 days
Notice period15 days
Rate₹18 LPA