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Radhika Kamath

Solution Architect | Oracle EBS CX | Field Service · TeleSales · TeleService · Solution Architect · Functional
Pune, IndiaLeadIST (UTC+5:30)PermanentCitizen
Open to working in Remote · Pune · will relocate
Solution Architect with 14 years of hands-on Oracle EBS CX experience, specialising in Field Service, TeleSales, TeleService. Delivered multiple full-cycle implementations across higher education clients — integrations with ERP and marketing tools and lead-to-order process design. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: 15 days.
14
years in Oracle
—
years in total
3
projects
₹60 LPA
annual
Seniority
Lead · Solution Architect
Availability
Available now
Notice period
15 days
Works
Hybrid
Open to
Permanent
Location
Pune, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated 3 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Solution ArchitectUpgradeLed
An international development NGO
Upgrade of Oracle EBS CX for an international development NGO, covering Field Service, TeleSales, TeleService. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
EBS TeleServiceEBS Field ServiceEBS TeleSales
Apr 2023 – Aug 2026 · 41 mo · Pune · Non-profit
Solution ArchitectRollout
An agri-commodities exporter
Rollout of Oracle EBS CX for an agri-commodities exporter, covering Field Service, TeleSales, TeleService. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
EBS TeleServiceEBS Field ServiceEBS TeleSales
Feb 2019 – Oct 2022 · 45 mo · Pune · Agriculture & Food
Solution ArchitectAdvisory
A broadcast and streaming network
Advisory of Oracle EBS CX for a broadcast and streaming network, covering Field Service, TeleSales, TeleService. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.
EBS TeleServiceEBS Field ServiceEBS TeleSales
Jun 2015 – Dec 2018 · 43 mo · Pune · Media & Entertainment

Oracle expertise

PRODUCT FAMILIES
E-Business Suite
TECHNICAL STACK
Workflow BuilderOracle Forms & Reports
MODULES
EBS TeleServiceLedEBS Field ServiceLedEBS TeleSalesLedEBS Service ContractsLed
PILLARS
CX
RELEASES
12.2.x12.1.312.0.x or earlier
INDUSTRIES
Aerospace & DefenceHigher Education
LANGUAGES
MarathiProfessionalEnglishNative

Credentials

1Z0-1054Reference verified

Education

Bachelors · Supply Chain Management
Osmania University · 2008 · Full-time
AvailabilityAvailable now
Notice period15 days
Rate₹60 LPA