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RJ

Radhika Jain

Functional Consultant | Oracle NetSuite CX | CRM · SuiteCommerce · Functional Consultant · Functional
São Paulo, BrazilConsultantBRT (UTC-3)Contract · Part time · PermanentNot eligible
Open to working in Dubai · São Paulo
Functional Consultant with 7 years of hands-on Oracle NetSuite CX experience, specialising in CRM, SuiteCommerce. Delivered implementations and rollouts across energy & utilities clients — UAT with field teams and adoption support and service request workflows. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: serving notice.
7
years in Oracle
—
years in total
3
projects
USD 1,65,000 / yr
annual
Seniority
Consultant · Functional Consultant
Availability
In 2 weeks
Notice period
Serving notice
Works
Onsite
Open to
Contract, Part time, Permanent
Location
São Paulo, Brazil · BRT (UTC-3)
Work authorisation
Not eligible
Profile updated today
Employment history is shown to signed-in recruiters.

Projects and implementations

Functional ConsultantAdvisoryLed
A Big-Four advisory practice
Advisory of Oracle NetSuite CX for a Big-Four advisory practice, covering CRM, SuiteCommerce. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
Mar 2025 – Sep 2026 · 19 mo · São Paulo · Professional Services
Functional ConsultantMigration
A two-wheeler manufacturer · via Brightmoor Advisory
Migration of Oracle NetSuite CX for a two-wheeler manufacturer, covering CRM, SuiteCommerce. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
Feb 2023 – Oct 2024 · 21 mo · São Paulo · Automotive
Functional ConsultantUpgrade
A Tier-1 private-sector bank
Upgrade of Oracle NetSuite CX for a Tier-1 private-sector bank, covering CRM, SuiteCommerce. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
Jan 2021 – Nov 2022 · 23 mo · São Paulo · Banking & Financial Services

Oracle expertise

PRODUCT FAMILIES
NetSuite
TECHNICAL STACK
Excel
MODULES
NetSuite CRMImplementedSuiteCommerceLed
PILLARS
CX
INDUSTRIES
Construction & EngineeringEnergy & Utilities
LANGUAGES
PortugueseBasicEnglishProfessional

Education

Bachelors · Business Administration
XLRI Jamshedpur · 2014 · Correspondence
AvailabilityIn 2 weeks
Notice periodServing notice
RateUSD 1,65,000 / yr