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Radhika Goyal

Solution Architect | Oracle Fusion CX | Subscription Management · Partner Relationship Management · Loyalty · Solution Architect · Functional
Milan, ItalySeniorCET (UTC+1)ContractWork permit held
Open to working in Milan · Remote · Dubai · will relocate
Solution Architect with 10 years of hands-on Oracle Fusion CX experience, specialising in Subscription Management, Partner Relationship Management, Loyalty. Delivered multiple full-cycle implementations across energy & utilities clients — integrations with ERP and marketing tools and lead-to-order process design. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: 15 days.
10
years in Oracle
—
years in total
3
projects
EUR 1,18,000 / yr
annual
Seniority
Senior · Solution Architect
Availability
In 2 weeks
Notice period
15 days
Works
Hybrid
Open to
Contract
Location
Milan, Italy · CET (UTC+1)
Work authorisation
Work permit held
Profile updated yesterday
Employment history is shown to signed-in recruiters.

Projects and implementations

Solution ArchitectUpgradeLed
An international development NGO
Upgrade of Oracle Fusion CX for an international development NGO, covering Subscription Management, Partner Relationship Management, Loyalty. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
Subscription ManagementPartner Relationship ManagementLoyalty
Apr 2024 – Nov 2026 · 32 mo · Milan · Non-profit
Solution ArchitectRollout
An agri-commodities exporter
Rollout of Oracle Fusion CX for an agri-commodities exporter, covering Subscription Management, Partner Relationship Management, Loyalty. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
Subscription ManagementPartner Relationship ManagementLoyalty
Feb 2021 – Jun 2023 · 29 mo · Milan · Agriculture & Food
Solution ArchitectAdvisory
A broadcast and streaming network
Advisory of Oracle Fusion CX for a broadcast and streaming network, covering Subscription Management, Partner Relationship Management, Loyalty. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.
Subscription ManagementPartner Relationship ManagementLoyalty
Jun 2018 – Aug 2020 · 27 mo · Milan · Media & Entertainment

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
Visual Builder StudioExcel
MODULES
Subscription ManagementImplementedPartner Relationship ManagementLedLoyaltyImplementedB2B CommerceLedKnowledge ManagementImplemented
PILLARS
CX
RELEASES
26.D26.C26.B
INDUSTRIES
Construction & EngineeringEnergy & Utilities
LANGUAGES
ItalianProfessionalEnglishNative

Education

Bachelors · Finance
Delhi University · 2011 · Part-time
AvailabilityIn 2 weeks
Notice period15 days
RateEUR 1,18,000 / yr