Radhika Chen

Solution Architect | Oracle Fusion CX | Subscription Management · Marketing (Eloqua) · Field Service · Solution Architect · Functional

Singapore, SingaporeLeadSGT (UTC+8)Contract · Part time · PermanentWork permit held

Open to working in Singapore

Solution Architect with 14 years of hands-on Oracle Fusion CX experience, specialising in Subscription Management, Marketing (Eloqua), Field Service. Delivered multiple full-cycle implementations across banking & financial services clients — UAT with field teams and adoption support and service request workflows. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: serving notice.

years in Oracle

—

years in total

projects

On request

expected pay

Seniority: Lead · Solution Architect
Availability: In 2 weeks
Notice period: Serving notice
Works: From home
Open to: Contract, Part time, Permanent
Location: Singapore, Singapore · SGT (UTC+8)
Work authorisation: Work permit held

Profile updated today

Employment history is shown to signed-in recruiters.

Projects and implementations

Solution ArchitectAdvisoryLed

A national FMCG company

Advisory of Oracle Fusion CX for a national FMCG company, covering Subscription Management, Marketing (Eloqua), Field Service. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.

Field ServiceMarketing (Eloqua)Subscription Management

Mar 2023 – Jul 2026 · 41 mo · Singapore · Retail & CPG

Solution ArchitectMigration

A broadcast and streaming network · via Sarvat ERP Solutions

Migration of Oracle Fusion CX for a broadcast and streaming network, covering Subscription Management, Marketing (Eloqua), Field Service. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.

Field ServiceMarketing (Eloqua)Subscription Management

Feb 2019 – Jul 2022 · 42 mo · Singapore · Media & Entertainment

Solution ArchitectUpgrade

A Big-Four advisory practice

Upgrade of Oracle Fusion CX for a Big-Four advisory practice, covering Subscription Management, Marketing (Eloqua), Field Service. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.

Field ServiceMarketing (Eloqua)Subscription Management

Jan 2015 – Jul 2018 · 43 mo · Singapore · Professional Services

Oracle expertise

PRODUCT FAMILIES

Fusion Cloud

TECHNICAL STACK

Excel

MODULES

Field ServiceLedMarketing (Eloqua)LedSubscription ManagementLedB2B CommerceLed

PILLARS

RELEASES

26.D26.C26.B

INDUSTRIES

Banking & Financial ServicesIT & Technology

LANGUAGES

TamilProfessionalMandarinNativeEnglishProfessionalspeak/read

Education

Diploma · Human Resources

Heriot-Watt University Dubai · 2008 · Full-time

AvailabilityIn 2 weeks

Notice periodServing notice

RateOn request