Radhika Chauhan

Functional Consultant | Oracle EBS CX | Field Service · TeleSales · Service Contracts · Functional Consultant · Functional

Milan, ItalyConsultantCET (UTC+1)Contract to hireWork permit held

Open to working in Pune · Milan · Remote · will relocate

Functional Consultant with 7 years of hands-on Oracle EBS CX experience, specialising in Field Service, TeleSales, Service Contracts. Delivered implementations and rollouts across media & entertainment clients — integrations with ERP and marketing tools and lead-to-order process design. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: 30 days.

years in Oracle

—

years in total

projects

EUR 1,12,000 / yr

annual

Seniority: Consultant · Functional Consultant
Availability: In 30 days
Notice period: 30 days
Works: Hybrid
Open to: Contract to hire
Location: Milan, Italy · CET (UTC+1)
Work authorisation: Work permit held

Profile updated today

Employment history is shown to signed-in recruiters.

Projects and implementations

Functional ConsultantUpgradeLed

An agri-commodities exporter

Upgrade of Oracle EBS CX for an agri-commodities exporter, covering Field Service, TeleSales, Service Contracts. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.

EBS Field ServiceEBS TeleSalesEBS Service Contracts

Apr 2025 – Jul 2026 · 16 mo · Milan · Agriculture & Food

Functional ConsultantRollout

A state power-distribution utility

Rollout of Oracle EBS CX for a state power-distribution utility, covering Field Service, TeleSales, Service Contracts. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.

EBS Field ServiceEBS TeleSalesEBS Service Contracts

Feb 2023 – Aug 2024 · 19 mo · Milan · Energy & Utilities

Functional ConsultantAdvisory

A hotel and resorts group

Advisory of Oracle EBS CX for a hotel and resorts group, covering Field Service, TeleSales, Service Contracts. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.

EBS Field ServiceEBS TeleSalesEBS Service Contracts

Jun 2021 – Sep 2022 · 16 mo · Milan · Hospitality & Travel

Oracle expertise

PRODUCT FAMILIES

E-Business Suite

TECHNICAL STACK

OAFADFdi

MODULES

EBS Field ServiceLedEBS TeleSalesImplementedEBS Service ContractsLed

PILLARS

RELEASES

12.2.x12.1.312.0.x or earlier

INDUSTRIES

Media & EntertainmentPharma & Life Sciences

LANGUAGES

ItalianBasicEnglishNative

Education

Diploma · Human Resources

XLRI Jamshedpur · 2012 · Full-time

AvailabilityIn 30 days

Notice period30 days

RateEUR 1,12,000 / yr