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Pratik Sinha

Functional Consultant | Oracle Fusion CX | Incentive Compensation · B2C Service · Intelligent Advisor · Functional Consultant · Functional
Kochi, IndiaSeniorIST (UTC+5:30)Contract · Part timeCitizen
Open to working in Kochi
Functional Consultant with 9 years of hands-on Oracle Fusion CX experience, specialising in Incentive Compensation, B2C Service, Intelligent Advisor. Delivered multiple full-cycle implementations across telecom clients — dashboards for sales and service managers and territories, assignment rules and entitlements. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: immediate.
9
years in Oracle
—
years in total
3
projects
On request
expected pay
Seniority
Senior · Functional Consultant
Availability
In 2 weeks
Notice period
Immediate
Works
Hybrid
Open to
Contract, Part time
Location
Kochi, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated yesterday
Employment history is shown to signed-in recruiters.

Projects and implementations

Functional ConsultantMigrationLed
A listed IT services company · via Quillfield Partners
Migration of Oracle Fusion CX for a listed IT services company, covering Incentive Compensation, B2C Service, Intelligent Advisor. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
Intelligent AdvisorIncentive CompensationB2C Service
May 2024 – Sep 2026 · 29 mo · Kochi · IT & Technology
Functional ConsultantImplementation
A broadcast and streaming network · via Quillfield Partners
Implementation of Oracle Fusion CX for a broadcast and streaming network, covering Incentive Compensation, B2C Service, Intelligent Advisor. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
Intelligent AdvisorIncentive CompensationB2C Service
Jan 2021 – Sep 2023 · 33 mo · Kochi · Media & Entertainment
Functional ConsultantSupport / AMS
A Tier-1 private-sector bank · via Quillfield Partners
Support / AMS of Oracle Fusion CX for a Tier-1 private-sector bank, covering Incentive Compensation, B2C Service, Intelligent Advisor. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
Intelligent AdvisorIncentive CompensationB2C Service
Mar 2018 – Sep 2020 · 31 mo · Kochi · Banking & Financial Services

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
REST APIs
MODULES
Intelligent AdvisorImplementedIncentive CompensationImplementedB2C ServiceLed
PILLARS
CX
RELEASES
26.D26.C26.B26.A
INDUSTRIES
Telecom
LANGUAGES
EnglishProfessionalMalayalamNative

Education

UG · Business Administration
IIM Ahmedabad · 2015 · Full-time
AvailabilityIn 2 weeks
Notice periodImmediate
RateOn request