Business AnalystSupport / AMS
A Tier-1 private-sector bank · via Tessaline Systems
Support / AMS of Oracle Fusion CX for a Tier-1 private-sector bank, covering Marketing (Eloqua), CPQ, Field Service. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
CPQField ServiceMarketing (Eloqua)