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Prasad Wilson

Enterprise Architect | Oracle Fusion CX | B2C Service · Loyalty · Customer Data Management · Enterprise Architect · Technical
Noida, IndiaLeadIST (UTC+5:30)Permanent · ContractCitizen
Open to working in Noida
Enterprise Architect with 18 years of hands-on Oracle Fusion CX experience, specialising in B2C Service, Loyalty, Customer Data Management. Delivered multiple full-cycle implementations across automotive clients — UAT with field teams and adoption support and service request workflows. Builds integrations, reports and conversions with Groovy, Redwood UX, OIC. Notice period: serving notice.
18
years in Oracle
—
years in total
3
projects
₹41 LPA
annual
Seniority
Lead · Enterprise Architect
Availability
In 2 weeks
Notice period
Serving notice
Works
Not working
Open to
Permanent, Contract
Location
Noida, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated 3 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Enterprise ArchitectAdvisoryLed
A Big-Four advisory practice
Advisory of Oracle Fusion CX for a Big-Four advisory practice, covering B2C Service, Loyalty, Customer Data Management. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementLoyaltyB2C Service
Jun 2021 – Dec 2026 · 67 mo · Noida · Professional Services
Enterprise ArchitectAdvisory
A Big-Four advisory practice
Advisory of Oracle Fusion CX for a Big-Four advisory practice, covering B2C Service, Loyalty, Customer Data Management. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementLoyaltyB2C Service
Jun 2015 – Nov 2020 · 66 mo · Noida · Professional Services
Enterprise ArchitectAdvisory
A Big-Four advisory practice
Advisory of Oracle Fusion CX for a Big-Four advisory practice, covering B2C Service, Loyalty, Customer Data Management. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementLoyaltyB2C Service
Jun 2009 – Oct 2014 · 65 mo · Noida · Professional Services

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
GroovyRedwood UXOICVisual Builder StudioExcel
MODULES
Customer Data ManagementLedLoyaltyLedKnowledge ManagementLedB2C ServiceLed
PILLARS
CX
RELEASES
26.D26.C26.B26.A25.D
INDUSTRIES
AutomotiveManufacturingProfessional Services
LANGUAGES
HindiProfessionalEnglishNative

Education

Masters · Computer Science
Amity University · 2009 · Full-time
AvailabilityIn 2 weeks
Notice periodServing notice
Rate₹41 LPA