Prakash Thakur

Support Analyst (AMS) | Oracle EBS CX | Field Service · Service Contracts · Support Analyst (AMS) · Techno-functional

Ahmedabad, IndiaAssociateIST (UTC+5:30)Advisory · Contract to hire · PermanentCitizen

Open to working in Bengaluru · Ahmedabad

Support Analyst (AMS) with 2 years of hands-on Oracle EBS CX experience, specialising in Field Service, Service Contracts. Delivered support and enhancement work across manufacturing clients — service request workflows and UAT with field teams and adoption support. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: immediate.

years in Oracle

—

years in total

projects

₹4,60,000 / yr

annual

Seniority: Associate · Support Analyst (AMS)
Availability: Available now
Notice period: Immediate
Works: Onsite
Open to: Advisory, Contract to hire, Permanent
Location: Ahmedabad, India · IST (UTC+5:30)
Work authorisation: Citizen

Profile updated yesterday

Employment history is shown to signed-in recruiters.

Projects and implementations

Support Analyst (AMS)Support / AMS

A 400-store retail chain · via Aurenza Global Services

Support / AMS of Oracle EBS CX for a 400-store retail chain, covering Field Service, Service Contracts. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.

EBS Field ServiceEBS Service Contracts

Jun 2026 – Aug 2026 · 3 mo · Ahmedabad · Retail & CPG

Support Analyst (AMS)Rollout

A Tier-1 private-sector bank

Rollout of Oracle EBS CX for a Tier-1 private-sector bank, covering Field Service, Service Contracts. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

EBS Field ServiceEBS Service Contracts

May 2025 – Oct 2025 · 6 mo · Ahmedabad · Banking & Financial Services

Oracle expertise

PRODUCT FAMILIES

E-Business Suite

TECHNICAL STACK

ADFdiSQL / PL-SQLSOA Suite

MODULES

EBS Field ServiceSupportedEBS Service ContractsConfigured

PILLARS

RELEASES

12.2.x12.1.312.0.x or earlier

INDUSTRIES

ManufacturingProfessional Services

LANGUAGES

GujaratiNativeEnglishNative

Credentials

1Z0-1054Pending review

Education

PG · Computer Applications

University of Pune · 2025 · Full-time

AvailabilityAvailable now

Notice periodImmediate

Rate₹4,60,000 / yr