Prakash Sethi

Techno-Functional Lead | Oracle EBS CX | Field Service · TeleSales · TeleService · Techno-Functional Lead · Techno-functional

Moscow, RussiaLeadMSK (UTC+3)Advisory · Contract to hireCitizen

Open to working in Moscow

Techno-Functional Lead with 17 years of hands-on Oracle EBS CX experience, specialising in Field Service, TeleSales, TeleService. Delivered multiple full-cycle implementations across public sector clients — dashboards for sales and service managers and territories, assignment rules and entitlements. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 15 days.

years in Oracle

—

years in total

projects

USD 1,66,000 / yr

annual

Seniority: Lead · Techno-Functional Lead
Availability: In 30 days
Notice period: 15 days
Works: Onsite
Open to: Advisory, Contract to hire
Location: Moscow, Russia · MSK (UTC+3)
Work authorisation: Citizen

Profile updated yesterday

Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadMigrationLed

A global auto-components manufacturer · via Ledgerkraft Consulting

Migration of Oracle EBS CX for a global auto-components manufacturer, covering Field Service, TeleSales, TeleService. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.

EBS TeleServiceEBS Field ServiceEBS TeleSales

Feb 2022 – Aug 2026 · 55 mo · Moscow · Manufacturing

Techno-Functional LeadRollout

An EPC infrastructure company

Rollout of Oracle EBS CX for an EPC infrastructure company, covering Field Service, TeleSales, TeleService. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

EBS TeleServiceEBS Field ServiceEBS TeleSales

May 2017 – Sep 2021 · 53 mo · Moscow · Construction & Engineering

Techno-Functional LeadMigration

A 400-store retail chain · via Sarvat ERP Solutions

Migration of Oracle EBS CX for a 400-store retail chain, covering Field Service, TeleSales, TeleService. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.

EBS TeleServiceEBS Field ServiceEBS TeleSales

Feb 2012 – Oct 2016 · 57 mo · Moscow · Retail & CPG

Oracle expertise

PRODUCT FAMILIES

E-Business Suite

TECHNICAL STACK

SQL / PL-SQLSOA SuiteWorkflow Builder

MODULES

EBS TeleServiceLedEBS Field ServiceLedEBS TeleSalesLedEBS Service ContractsLed

PILLARS

RELEASES

12.2.x12.1.312.0.x or earlier

INDUSTRIES

HealthcarePublic Sector

LANGUAGES

EnglishNativeRussianNative

Credentials

1Z0-1054Reference verified

Education

PG · Computer Applications

Heriot-Watt University Dubai · 2009 · Full-time

AvailabilityIn 30 days

Notice period15 days

RateUSD 1,66,000 / yr