Prakash Pandey

Support Analyst (AMS) | Oracle NetSuite CX | CRM · SuiteCommerce · Support Analyst (AMS) · Techno-functional

London, United KingdomConsultantGMT/BSTAdvisory · Contract to hirePermanent resident

Open to working in London

Support Analyst (AMS) with 4 years of hands-on Oracle NetSuite CX experience, specialising in CRM, SuiteCommerce. Delivered implementations and rollouts across construction & engineering clients — dashboards for sales and service managers and territories, assignment rules and entitlements. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Open to freelance assignments alongside full-time roles.

years in Oracle

—

years in total

projects

On request

expected pay

Seniority: Consultant · Support Analyst (AMS)
Availability: In 30 days
Notice period: 15 days
Works: From home
Open to: Advisory, Contract to hire
Location: London, United Kingdom · GMT/BST
Work authorisation: Permanent resident

Profile updated yesterday

Employment history is shown to signed-in recruiters.

Projects and implementations

Support Analyst (AMS)Migration

An EPC infrastructure company · via Tessaline Systems

Migration of Oracle NetSuite CX for an EPC infrastructure company, covering CRM, SuiteCommerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

NetSuite CRMSuiteCommerce

May 2025 – Nov 2026 · 19 mo · London · Construction & Engineering

Support Analyst (AMS)Migration

A defence electronics PSU · via Tessaline Systems

Migration of Oracle NetSuite CX for a defence electronics PSU, covering CRM, SuiteCommerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

NetSuite CRMSuiteCommerce

May 2023 – Dec 2024 · 20 mo · London · Aerospace & Defence

Oracle expertise

PRODUCT FAMILIES

NetSuite

TECHNICAL STACK

ExcelSuiteScript

MODULES

NetSuite CRMConfiguredSuiteCommerceImplemented

PILLARS

INDUSTRIES

Construction & EngineeringNon-profit

LANGUAGES

HindiConversationalEnglishProfessional

ALSO WORKED ON

Infor

Credentials

1Z0-1054Pending review

Education

PG · Information Technology

Delhi University · 2021 · Full-time

AvailabilityIn 30 days

Notice period15 days

RateOn request