Prakash Mehta

Support Analyst (AMS) | Oracle Fusion CX | Subscription Management · Partner Relationship Management · Loyalty · Support Analyst (AMS) · Techno-functional

Dallas, United StatesAssociateCST (UTC-6)ContractWork permit held

Open to working in Dallas · Remote · Dubai · will relocate

Support Analyst (AMS) with 2 years of hands-on Oracle Fusion CX experience, specialising in Subscription Management, Partner Relationship Management, Loyalty. Delivered support and enhancement work across manufacturing clients — lead-to-order process design and integrations with ERP and marketing tools. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 15 days.

years in Oracle

—

years in total

projects

USD 80,000 / yr

annual

Seniority: Associate · Support Analyst (AMS)
Availability: In 2 weeks
Notice period: 15 days
Works: Onsite
Open to: Contract
Location: Dallas, United States · CST (UTC-6)
Work authorisation: Work permit held

Profile updated 3 days ago

Employment history is shown to signed-in recruiters.

Projects and implementations

Support Analyst (AMS)Implementation

A 400-store retail chain · via Orvane Consulting

Implementation of Oracle Fusion CX for a 400-store retail chain, covering Subscription Management, Partner Relationship Management, Loyalty. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.

Subscription ManagementPartner Relationship ManagementLoyalty

Jan 2026 – Aug 2026 · 8 mo · Dallas · Retail & CPG

Support Analyst (AMS)Migration

A Tier-1 private-sector bank · via Northwyn Analytics

Migration of Oracle Fusion CX for a Tier-1 private-sector bank, covering Subscription Management, Partner Relationship Management, Loyalty. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

Subscription ManagementPartner Relationship ManagementLoyalty

May 2025 – Jun 2025 · 2 mo · Dallas · Banking & Financial Services

Oracle expertise

PRODUCT FAMILIES

Fusion Cloud

TECHNICAL STACK

GroovyRedwood UXOICVisual Builder Studio

MODULES

Subscription ManagementSupportedPartner Relationship ManagementConfiguredLoyaltySupportedB2B CommerceConfiguredKnowledge ManagementSupported

PILLARS

RELEASES

26.D26.C26.B

INDUSTRIES

ManufacturingProfessional Services

LANGUAGES

EnglishProfessionalTeluguNative

ALSO WORKED ON

Salesforce

Credentials

1Z0-1054Pending review

Education

PG · Computer Applications

Delhi University · 2021 · Full-time

AvailabilityIn 2 weeks

Notice period15 days

RateUSD 80,000 / yr