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Prakash Goyal

Techno-Functional Lead | Oracle Fusion CX | Incentive Compensation · B2C Service · Loyalty · Techno-Functional Lead · Techno-functional
Ahmedabad, IndiaLeadIST (UTC+5:30)Advisory · Contract · Part timeCitizen
Open to working in Ahmedabad
Techno-Functional Lead with 12 years of hands-on Oracle Fusion CX experience, specialising in Incentive Compensation, B2C Service, Loyalty. Delivered multiple full-cycle implementations across hospitality & travel clients — service request workflows and UAT with field teams and adoption support. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 30 days.
12
years in Oracle
—
years in total
3
projects
₹40 LPA
annual
Seniority
Lead · Techno-Functional Lead
Availability
Not looking
Notice period
30 days
Works
Onsite
Open to
Advisory, Contract, Part time
Location
Ahmedabad, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated today
Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadSupport / AMSLed
A Tier-1 private-sector bank · via Valecrest Technologies
Support / AMS of Oracle Fusion CX for a Tier-1 private-sector bank, covering Incentive Compensation, B2C Service, Loyalty. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
LoyaltyIncentive CompensationB2C Service
Mar 2023 – Dec 2026 · 46 mo · Ahmedabad · Banking & Financial Services
Techno-Functional LeadMigration
A global auto-components manufacturer · via Valecrest Technologies
Migration of Oracle Fusion CX for a global auto-components manufacturer, covering Incentive Compensation, B2C Service, Loyalty. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
LoyaltyIncentive CompensationB2C Service
May 2019 – Aug 2022 · 40 mo · Ahmedabad · Manufacturing
Techno-Functional LeadImplementation
A national FMCG company · via Valecrest Technologies
Implementation of Oracle Fusion CX for a national FMCG company, covering Incentive Compensation, B2C Service, Loyalty. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
LoyaltyIncentive CompensationB2C Service
Jan 2015 – Nov 2018 · 47 mo · Ahmedabad · Retail & CPG

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
OTBIREST APIsGroovyRedwood UX
MODULES
Customer Data ManagementLedIntelligent AdvisorLedLive ExperienceLedLoyaltyLedIncentive CompensationLedB2C ServiceLed
PILLARS
CX
RELEASES
26.D26.C26.B
INDUSTRIES
Hospitality & TravelRetail & CPG
LANGUAGES
GujaratiNativeEnglishProfessional

Education

Doctorate · Computer Applications
Jawaharlal Nehru Technological University · 2015 · Full-time
AvailabilityNot looking
Notice period30 days
Rate₹40 LPA