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Prakash Deshpande

Support Analyst (AMS) | Oracle Fusion CX | Subscription Management · Partner Relationship Management · B2B Commerce · Support Analyst (AMS) · Techno-functional
Mexico City, MexicoAssociateCST (UTC-6)Contract to hireCitizen
Open to working in Pune · Mexico City · Remote · will relocate
Support Analyst (AMS) with 2 years of hands-on Oracle Fusion CX experience, specialising in Subscription Management, Partner Relationship Management, B2B Commerce. Delivered support and enhancement work across it & technology clients — lead-to-order process design and integrations with ERP and marketing tools. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 30 days.
2
years in Oracle
—
years in total
2
projects
USD 86,000 / yr
annual
Seniority
Associate · Support Analyst (AMS)
Availability
In 30 days
Notice period
30 days
Works
Onsite
Open to
Contract to hire
Location
Mexico City, Mexico · CST (UTC-6)
Work authorisation
Citizen
Profile updated 7 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Support Analyst (AMS)Implementation
An agri-commodities exporter · via Aurenza Global Services
Implementation of Oracle Fusion CX for an agri-commodities exporter, covering Subscription Management, Partner Relationship Management, B2B Commerce. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
Subscription ManagementPartner Relationship ManagementB2B Commerce
Apr 2026 – Oct 2026 · 7 mo · Mexico City · Agriculture & Food
Support Analyst (AMS)Rollout
A hotel and resorts group
Rollout of Oracle Fusion CX for a hotel and resorts group, covering Subscription Management, Partner Relationship Management, B2B Commerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
Subscription ManagementPartner Relationship ManagementB2B Commerce
May 2025 – Sep 2025 · 5 mo · Mexico City · Hospitality & Travel

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
GroovyRedwood UXOIC
MODULES
Subscription ManagementConfiguredPartner Relationship ManagementSupportedB2B CommerceConfigured
PILLARS
CX
RELEASES
26.D26.C26.B
INDUSTRIES
Agriculture & FoodIT & Technology
LANGUAGES
EnglishNativeSpanishNative

Education

Doctorate · Commerce
NIT Trichy · 2026 · Executive
AvailabilityIn 30 days
Notice period30 days
RateUSD 86,000 / yr