Prakash Banerjee

Support Analyst (AMS) | Oracle NetSuite CX | CRM · SuiteCommerce · Support Analyst (AMS) · Techno-functional

Kochi, IndiaAssociateIST (UTC+5:30)Part time · PermanentCitizen

Open to working in Kochi

Support Analyst (AMS) with 2 years of hands-on Oracle NetSuite CX experience, specialising in CRM, SuiteCommerce. Delivered support and enhancement work across logistics clients — dashboards for sales and service managers and territories, assignment rules and entitlements. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Open to freelance assignments alongside full-time roles.

years in Oracle

—

years in total

projects

On request

expected pay

Seniority: Associate · Support Analyst (AMS)
Availability: In 60 days
Notice period: 30 days
Works: From home
Open to: Part time, Permanent
Location: Kochi, India · IST (UTC+5:30)
Work authorisation: Citizen

Profile updated today

Employment history is shown to signed-in recruiters.

Projects and implementations

Support Analyst (AMS)Migration

An EPC infrastructure company · via Northwyn Analytics

Migration of Oracle NetSuite CX for an EPC infrastructure company, covering CRM, SuiteCommerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

NetSuite CRMSuiteCommerce

May 2026 – Jun 2026 · 2 mo · Kochi · Construction & Engineering

Support Analyst (AMS)Migration

A defence electronics PSU · via Northwyn Analytics

Migration of Oracle NetSuite CX for a defence electronics PSU, covering CRM, SuiteCommerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

NetSuite CRMSuiteCommerce

May 2025 – Jul 2025 · 3 mo · Kochi · Aerospace & Defence

Oracle expertise

PRODUCT FAMILIES

NetSuite

TECHNICAL STACK

ExcelSuiteScript

MODULES

NetSuite CRMSupportedSuiteCommerceConfigured

PILLARS

INDUSTRIES

LogisticsMedia & Entertainment

LANGUAGES

EnglishProfessionalMalayalamNative

ALSO WORKED ON

Tally

Education

PG · Computer Applications

IGNOU · 2022 · Full-time

AvailabilityIn 60 days

Notice period30 days

RateOn request