Delivery ManagerSupport / AMSLed
A 400-store retail chain · via Kestrelline Digital
Support / AMS of Oracle EBS CX for a 400-store retail chain, covering Field Service, TeleSales, Service Contracts. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.
EBS Field ServiceEBS TeleSalesEBS Service Contracts