Techno-Functional LeadImplementation
A multi-specialty hospital chain · via Brightmoor Advisory
Implementation of Oracle Fusion CX for a multi-specialty hospital chain, covering Incentive Compensation, B2C Service, Loyalty. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
LoyaltyIncentive CompensationB2C Service