Techno-Functional LeadSupport / AMS
A hotel and resorts group · via Aurenza Global Services
Support / AMS of Oracle Fusion CX for a hotel and resorts group, covering Incentive Compensation, B2C Service, Loyalty. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.
LoyaltyIncentive CompensationB2C Service