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Prachi Thakur

Delivery Manager | Oracle Fusion CX | Incentive Compensation · B2C Service · Loyalty · Delivery Manager · Techno-functional
Paris, FranceLeadCET (UTC+1)Advisory · Contract · Part timeWork permit held
Open to working in Paris
Delivery Manager with 12 years of hands-on Oracle Fusion CX experience, specialising in Incentive Compensation, B2C Service, Loyalty. Delivered multiple full-cycle implementations across public sector clients — service request workflows and UAT with field teams and adoption support. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 90 days.
12
years in Oracle
—
years in total
3
projects
EUR 1,23,000 / yr
annual
Seniority
Lead · Delivery Manager
Availability
Not looking
Notice period
90 days
Works
Onsite
Open to
Advisory, Contract, Part time
Location
Paris, France · CET (UTC+1)
Work authorisation
Work permit held
Profile updated yesterday
Employment history is shown to signed-in recruiters.

Projects and implementations

Delivery ManagerSupport / AMSLed
A pan-India telecom operator · via Ledgerkraft Consulting
Support / AMS of Oracle Fusion CX for a pan-India telecom operator, covering Incentive Compensation, B2C Service, Loyalty. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.
LoyaltyIncentive CompensationB2C Service
Jun 2023 – Oct 2026 · 41 mo · Paris · Telecom
Delivery ManagerRollout
An Indian steel and alloys group
Rollout of Oracle Fusion CX for an Indian steel and alloys group, covering Incentive Compensation, B2C Service, Loyalty. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
LoyaltyIncentive CompensationB2C Service
May 2019 – Dec 2022 · 44 mo · Paris · Manufacturing
Delivery ManagerImplementation
A commercial real-estate developer · via Ledgerkraft Consulting
Implementation of Oracle Fusion CX for a commercial real-estate developer, covering Incentive Compensation, B2C Service, Loyalty. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
LoyaltyIncentive CompensationB2C Service
Apr 2015 – Jul 2018 · 40 mo · Paris · Real Estate

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
Visual Builder StudioExcelOTBI
MODULES
Customer Data ManagementLedIntelligent AdvisorLedLive ExperienceLedLoyaltyLedIncentive CompensationLedB2C ServiceLed
PILLARS
CX
RELEASES
26.D26.C26.B
INDUSTRIES
HealthcarePublic Sector
LANGUAGES
FrenchNativeEnglishNative

Education

PG · Commerce
SRM Institute of Science and Technology · 2011 · Full-time
AvailabilityNot looking
Notice period90 days
RateEUR 1,23,000 / yr