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Prachi Siddiqui

Techno-Functional Lead | Oracle Fusion CX | B2C Service · Loyalty · Customer Data Management · Techno-Functional Lead · Techno-functional
Hyderabad, IndiaConsultantIST (UTC+5:30)Contract to hire · Part time · PermanentCitizen
Open to working in Hyderabad
Techno-Functional Lead with 4 years of hands-on Oracle Fusion CX experience, specialising in B2C Service, Loyalty, Customer Data Management. Delivered implementations and rollouts across public sector clients — service request workflows and UAT with field teams and adoption support. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: serving notice.
4
years in Oracle
—
years in total
2
projects
₹10 LPA
annual
Seniority
Consultant · Techno-Functional Lead
Availability
In 60 days
Notice period
Serving notice
Works
Onsite
Open to
Contract to hire, Part time, Permanent
Location
Hyderabad, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated 3 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadSupport / AMS
A 400-store retail chain · via Valecrest Technologies
Support / AMS of Oracle Fusion CX for a 400-store retail chain, covering B2C Service, Loyalty, Customer Data Management. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementLoyaltyB2C Service
Mar 2025 – Aug 2026 · 18 mo · Hyderabad · Retail & CPG
Techno-Functional LeadMigration
A broadcast and streaming network · via Quillfield Partners
Migration of Oracle Fusion CX for a broadcast and streaming network, covering B2C Service, Loyalty, Customer Data Management. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementLoyaltyB2C Service
May 2023 – Dec 2024 · 20 mo · Hyderabad · Media & Entertainment

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
OICVisual Builder StudioExcelOTBI
MODULES
Customer Data ManagementConfiguredLoyaltyImplementedB2C ServiceConfigured
PILLARS
CX
RELEASES
26.D26.C26.B
INDUSTRIES
HealthcarePublic Sector
LANGUAGES
EnglishProfessionalTeluguNative

Credentials

1Z0-1054Reference verified

Education

PG · Computer Applications
IIT Bombay · 2023 · Full-time
AvailabilityIn 60 days
Notice periodServing notice
Rate₹10 LPA