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Prachi Saxena

Techno-Functional Lead | Oracle Fusion CX | Subscription Management · Partner Relationship Management · Loyalty · Techno-Functional Lead · Techno-functional
Riyadh, Saudi ArabiaLeadAST (UTC+3)Advisory · Contract to hire · PermanentWork permit held
Open to working in Riyadh
Techno-Functional Lead with 12 years of hands-on Oracle Fusion CX experience, specialising in Subscription Management, Partner Relationship Management, Loyalty. Delivered multiple full-cycle implementations across telecom clients — service request workflows and UAT with field teams and adoption support. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: immediate.
12
years in Oracle
—
years in total
3
projects
USD 1,84,000 / yr
annual
Seniority
Lead · Techno-Functional Lead
Availability
Available now
Notice period
Immediate
Works
Onsite
Open to
Advisory, Contract to hire, Permanent
Location
Riyadh, Saudi Arabia · AST (UTC+3)
Work authorisation
Work permit held
Profile updated 6 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadSupport / AMSLed
A hotel and resorts group · via Quillfield Partners
Support / AMS of Oracle Fusion CX for a hotel and resorts group, covering Subscription Management, Partner Relationship Management, Loyalty. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
Subscription ManagementPartner Relationship ManagementLoyalty
Mar 2023 – Dec 2026 · 46 mo · Riyadh · Hospitality & Travel
Techno-Functional LeadMigration
A national FMCG company · via Northwyn Analytics
Migration of Oracle Fusion CX for a national FMCG company, covering Subscription Management, Partner Relationship Management, Loyalty. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
Subscription ManagementPartner Relationship ManagementLoyalty
May 2019 – Dec 2022 · 44 mo · Riyadh · Retail & CPG
Techno-Functional LeadImplementation
A multi-specialty hospital chain · via Orvane Consulting
Implementation of Oracle Fusion CX for a multi-specialty hospital chain, covering Subscription Management, Partner Relationship Management, Loyalty. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
Subscription ManagementPartner Relationship ManagementLoyalty
Jan 2015 – Dec 2018 · 48 mo · Riyadh · Healthcare

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
Redwood UXOICVisual Builder StudioExcel
MODULES
Customer Data ManagementLedSubscription ManagementLedPartner Relationship ManagementLedLoyaltyLedKnowledge ManagementLed
PILLARS
CX
RELEASES
26.D26.C26.B
INDUSTRIES
AutomotiveTelecom
LANGUAGES
EnglishProfessionalArabicNative

Education

Doctorate · Computer Applications
Anna University · 2017 · Full-time
AvailabilityAvailable now
Notice periodImmediate
RateUSD 1,84,000 / yr