Prachi Reddy

Support Analyst (AMS) | Oracle Fusion CX | Marketing (Eloqua) · CPQ · Field Service · Support Analyst (AMS) · Techno-functional

Chennai, IndiaAssociateIST (UTC+5:30)Contract to hire · PermanentCitizen

Open to working in Chennai

Support Analyst (AMS) with 2 years of hands-on Oracle Fusion CX experience, specialising in Marketing (Eloqua), CPQ, Field Service. Delivered support and enhancement work across telecom clients — dashboards for sales and service managers and territories, assignment rules and entitlements. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: immediate.

years in Oracle

—

years in total

projects

₹4,28,000 / yr

annual

Seniority: Associate · Support Analyst (AMS)
Availability: Available now
Notice period: Immediate
Works: Onsite
Open to: Contract to hire, Permanent
Location: Chennai, India · IST (UTC+5:30)
Work authorisation: Citizen

Profile updated 6 days ago

Employment history is shown to signed-in recruiters.

Projects and implementations

Support Analyst (AMS)Migration

A national FMCG company · via Kestrelline Digital

Migration of Oracle Fusion CX for a national FMCG company, covering Marketing (Eloqua), CPQ, Field Service. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.

CPQField ServiceMarketing (Eloqua)

Feb 2026 – Jun 2026 · 5 mo · Chennai · Retail & CPG

Support Analyst (AMS)Rollout

A Tier-1 private-sector bank

Rollout of Oracle Fusion CX for a Tier-1 private-sector bank, covering Marketing (Eloqua), CPQ, Field Service. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

CPQField ServiceMarketing (Eloqua)

May 2025 – Dec 2025 · 8 mo · Chennai · Banking & Financial Services

Oracle expertise

PRODUCT FAMILIES

Fusion Cloud

TECHNICAL STACK

REST APIsGroovyRedwood UX

MODULES

ServiceConfiguredCPQSupportedField ServiceConfiguredMarketing (Eloqua)ConfiguredB2B CommerceSupported

PILLARS

RELEASES

26.D26.C26.B

INDUSTRIES

AutomotiveTelecom

LANGUAGES

TamilConversationalEnglishNative

Education

Doctorate · Computer Applications

Manipal Academy of Higher Education · 2026 · Full-time

AvailabilityAvailable now

Notice periodImmediate

Rate₹4,28,000 / yr