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Prachi Patel

Techno-Functional Lead | Oracle NetSuite CX | CRM · Customer Contracts · SuiteCommerce · Techno-Functional Lead · Techno-functional
Hyderabad, IndiaLeadIST (UTC+5:30)Advisory · Contract · Part timeCitizen
Open to working in Hyderabad
Techno-Functional Lead with 17 years of hands-on Oracle NetSuite CX experience, specialising in CRM, Customer Contracts, SuiteCommerce. Delivered multiple full-cycle implementations across pharma & life sciences clients — service request workflows and UAT with field teams and adoption support. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 30 days.
17
years in Oracle
—
years in total
3
projects
On request
expected pay
Seniority
Lead · Techno-Functional Lead
Availability
Not looking
Notice period
30 days
Works
From home
Open to
Advisory, Contract, Part time
Location
Hyderabad, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated today
Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadSupport / AMSLed
A third-party logistics provider · via Tessaline Systems
Support / AMS of Oracle NetSuite CX for a third-party logistics provider, covering CRM, Customer Contracts, SuiteCommerce. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerceCustomer Contracts
Mar 2022 – Dec 2026 · 58 mo · Hyderabad · Logistics
Techno-Functional LeadMigration
A two-wheeler manufacturer · via Northwyn Analytics
Migration of Oracle NetSuite CX for a two-wheeler manufacturer, covering CRM, Customer Contracts, SuiteCommerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerceCustomer Contracts
May 2017 – Oct 2021 · 54 mo · Hyderabad · Automotive
Techno-Functional LeadImplementation
An international development NGO · via Valecrest Technologies
Implementation of Oracle NetSuite CX for an international development NGO, covering CRM, Customer Contracts, SuiteCommerce. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerceCustomer Contracts
Jan 2012 – Aug 2016 · 56 mo · Hyderabad · Non-profit

Oracle expertise

PRODUCT FAMILIES
NetSuiteFusion Cloud
TECHNICAL STACK
ExcelSuiteScript
MODULES
NetSuite CRMLedSuiteCommerceLedCustomer ContractsLed
PILLARS
CXERP
INDUSTRIES
Higher EducationPharma & Life Sciences
LANGUAGES
EnglishProfessionalTeluguNative

Education

Doctorate · Computer Applications
Visvesvaraya Technological University · 2014 · Full-time
AvailabilityNot looking
Notice period30 days
RateOn request