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Prachi Pandey

Techno-Functional Lead | Oracle Fusion CX | Partner Relationship Management · B2C Service · Loyalty · Techno-Functional Lead · Techno-functional
Melbourne, AustraliaSeniorAEST (UTC+10)Advisory · ContractWork permit held
Open to working in Melbourne
Techno-Functional Lead with 9 years of hands-on Oracle Fusion CX experience, specialising in Partner Relationship Management, B2C Service, Loyalty. Delivered multiple full-cycle implementations across pharma & life sciences clients — dashboards for sales and service managers and territories, assignment rules and entitlements. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 30 days.
9
years in Oracle
—
years in total
3
projects
AUD 1,99,000 / yr
annual
Seniority
Senior · Techno-Functional Lead
Availability
Not looking
Notice period
30 days
Works
Onsite
Open to
Advisory, Contract
Location
Melbourne, Australia · AEST (UTC+10)
Work authorisation
Work permit held
Profile updated today
Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadMigrationLed
A listed IT services company · via Tessaline Systems
Migration of Oracle Fusion CX for a listed IT services company, covering Partner Relationship Management, B2C Service, Loyalty. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
Partner Relationship ManagementLoyaltyB2C Service
May 2024 – Jun 2026 · 26 mo · Melbourne · IT & Technology
Techno-Functional LeadMigration
A Gulf-based retail bank · via Northwyn Analytics
Migration of Oracle Fusion CX for a Gulf-based retail bank, covering Partner Relationship Management, B2C Service, Loyalty. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
Partner Relationship ManagementLoyaltyB2C Service
May 2021 – Jun 2023 · 26 mo · Melbourne · Banking & Financial Services
Techno-Functional LeadMigration
A government transport undertaking · via Valecrest Technologies
Migration of Oracle Fusion CX for a government transport undertaking, covering Partner Relationship Management, B2C Service, Loyalty. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
Partner Relationship ManagementLoyaltyB2C Service
May 2018 – Jun 2020 · 26 mo · Melbourne · Public Sector

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
ExcelOTBIREST APIsGroovy
MODULES
Customer Data ManagementImplementedPartner Relationship ManagementLedLoyaltyLedKnowledge ManagementLedB2C ServiceImplemented
PILLARS
CX
RELEASES
26.D26.C26.B
INDUSTRIES
Higher EducationPharma & Life Sciences
LANGUAGES
TamilNativeEnglishProfessional

Education

Doctorate · Computer Applications
Bangalore University · 2022 · Full-time
AvailabilityNot looking
Notice period30 days
RateAUD 1,99,000 / yr