Prachi Naidu

Support Analyst (AMS) | Oracle EBS CX | Field Service · Service Contracts · Support Analyst (AMS) · Techno-functional

Melbourne, AustraliaAssociateAEST (UTC+10)Advisory · Contract to hireWork permit held

Open to working in Melbourne

Support Analyst (AMS) with 2 years of hands-on Oracle EBS CX experience, specialising in Field Service, Service Contracts. Delivered support and enhancement work across real estate clients — dashboards for sales and service managers and territories, assignment rules and entitlements. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 15 days.

years in Oracle

—

years in total

projects

AUD 1,13,000 / yr

annual

Seniority: Associate · Support Analyst (AMS)
Availability: In 30 days
Notice period: 15 days
Works: Onsite
Open to: Advisory, Contract to hire
Location: Melbourne, Australia · AEST (UTC+10)
Work authorisation: Work permit held

Profile updated yesterday

Employment history is shown to signed-in recruiters.

Projects and implementations

Support Analyst (AMS)Migration

An Indian steel and alloys group · via Brightmoor Advisory

Migration of Oracle EBS CX for an Indian steel and alloys group, covering Field Service, Service Contracts. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.

EBS Field ServiceEBS Service Contracts

Feb 2026 – Jun 2026 · 5 mo · Melbourne · Manufacturing

Support Analyst (AMS)Rollout

A 400-store retail chain

Rollout of Oracle EBS CX for a 400-store retail chain, covering Field Service, Service Contracts. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

EBS Field ServiceEBS Service Contracts

May 2025 – Jun 2025 · 2 mo · Melbourne · Retail & CPG

Oracle expertise

PRODUCT FAMILIES

E-Business Suite

TECHNICAL STACK

ADFdiSQL / PL-SQLSOA Suite

MODULES

EBS Field ServiceConfiguredEBS Service ContractsSupported

PILLARS

RELEASES

12.2.x12.1.312.0.x or earlier

INDUSTRIES

Energy & UtilitiesReal Estate

LANGUAGES

TamilConversationalEnglishNative

ALSO WORKED ON

Infor

Education

Doctorate · Computer Applications

Jawaharlal Nehru Technological University · 2025 · Full-time

AvailabilityIn 30 days

Notice period15 days

RateAUD 1,13,000 / yr