Prachi Mathew

Support Analyst (AMS) | Oracle Fusion CX | Sales · Incentive Compensation · Live Experience · Support Analyst (AMS) · Techno-functional

Pune, IndiaConsultantIST (UTC+5:30)Advisory · Contract · Contract to hireCitizen

Open to working in Pune

Support Analyst (AMS) with 4 years of hands-on Oracle Fusion CX experience, specialising in Sales, Incentive Compensation, Live Experience. Delivered implementations and rollouts across construction & engineering clients — service request workflows and UAT with field teams and adoption support. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: serving notice.

years in Oracle

—

years in total

projects

₹7 LPA

annual

Seniority: Consultant · Support Analyst (AMS)
Availability: In 30 days
Notice period: Serving notice
Works: Onsite
Open to: Advisory, Contract, Contract to hire
Location: Pune, India · IST (UTC+5:30)
Work authorisation: Citizen

Profile updated 5 days ago

Employment history is shown to signed-in recruiters.

Projects and implementations

Support Analyst (AMS)Support / AMS

An EPC infrastructure company · via Tessaline Systems

Support / AMS of Oracle Fusion CX for an EPC infrastructure company, covering Sales, Incentive Compensation, Live Experience. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.

SalesLive ExperienceIncentive Compensation

Mar 2025 – Nov 2026 · 21 mo · Pune · Construction & Engineering

Support Analyst (AMS)Migration

A multi-specialty hospital chain · via Tessaline Systems

Migration of Oracle Fusion CX for a multi-specialty hospital chain, covering Sales, Incentive Compensation, Live Experience. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

SalesLive ExperienceIncentive Compensation

May 2023 – Oct 2024 · 18 mo · Pune · Healthcare

Oracle expertise

PRODUCT FAMILIES

Fusion Cloud

TECHNICAL STACK

OTBIREST APIsGroovyRedwood UX

MODULES

SalesImplementedIntelligent AdvisorConfiguredLive ExperienceImplementedIncentive CompensationConfigured

PILLARS

RELEASES

26.D26.C26.B

INDUSTRIES

Construction & EngineeringNon-profit

LANGUAGES

MarathiConversationalEnglishProfessional

Credentials

1Z0-1054Pending review

Education

PG · Information Technology

IIM Bangalore · 2021 · Full-time

AvailabilityIn 30 days

Notice periodServing notice

Rate₹7 LPA