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Prachi Krishnan

Techno-Functional Lead | Oracle EBS CX | Field Service · Service Contracts · Techno-Functional Lead · Techno-functional
Chennai, IndiaLeadIST (UTC+5:30)Advisory · ContractCitizen
Open to working in Chennai
Techno-Functional Lead with 17 years of hands-on Oracle EBS CX experience, specialising in Field Service, Service Contracts. Delivered multiple full-cycle implementations across aerospace & defence clients — dashboards for sales and service managers and territories, assignment rules and entitlements. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 90 days.
17
years in Oracle
—
years in total
3
projects
₹44 LPA
annual
Seniority
Lead · Techno-Functional Lead
Availability
Not looking
Notice period
90 days
Works
Onsite
Open to
Advisory, Contract
Location
Chennai, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated 3 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadMigrationLed
A 400-store retail chain · via Kestrelline Digital
Migration of Oracle EBS CX for a 400-store retail chain, covering Field Service, Service Contracts. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
EBS Field ServiceEBS Service Contracts
Feb 2022 – Dec 2026 · 59 mo · Chennai · Retail & CPG
Techno-Functional LeadRollout
A broadcast and streaming network
Rollout of Oracle EBS CX for a broadcast and streaming network, covering Field Service, Service Contracts. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
EBS Field ServiceEBS Service Contracts
May 2017 – Jun 2021 · 50 mo · Chennai · Media & Entertainment
Techno-Functional LeadMigration
A pan-India telecom operator · via Ledgerkraft Consulting
Migration of Oracle EBS CX for a pan-India telecom operator, covering Field Service, Service Contracts. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
EBS Field ServiceEBS Service Contracts
Feb 2012 – Jul 2016 · 54 mo · Chennai · Telecom

Oracle expertise

PRODUCT FAMILIES
E-Business Suite
TECHNICAL STACK
Workflow BuilderOracle Forms & ReportsODI
MODULES
EBS Field ServiceLedEBS Service ContractsLed
PILLARS
CX
RELEASES
12.2.x12.1.312.0.x or earlier
INDUSTRIES
Aerospace & DefenceBanking & Financial Services
LANGUAGES
TamilNativeEnglishNative

Credentials

1Z0-1054Pending review

Education

PG · Computer Applications
Mumbai University (Distance) · 2007 · Executive
AvailabilityNot looking
Notice period90 days
Rate₹44 LPA