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Prachi Gandhi

Support Analyst (AMS) | Oracle Fusion CX | Sales · CPQ · Field Service · Support Analyst (AMS) · Techno-functional
Pune, IndiaAssociateIST (UTC+5:30)Advisory · Contract · Part timeCitizen
Open to working in Hyderabad · Pune
Support Analyst (AMS) with 2 years of hands-on Oracle Fusion CX experience, specialising in Sales, CPQ, Field Service. Delivered support and enhancement work across manufacturing clients — service request workflows and UAT with field teams and adoption support. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 90 days.
2
years in Oracle
—
years in total
2
projects
₹4 LPA
annual
Seniority
Associate · Support Analyst (AMS)
Availability
Not looking
Notice period
90 days
Works
Onsite
Open to
Advisory, Contract, Part time
Location
Pune, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated today
Employment history is shown to signed-in recruiters.

Projects and implementations

Support Analyst (AMS)Support / AMS
A 400-store retail chain · via Orvane Consulting
Support / AMS of Oracle Fusion CX for a 400-store retail chain, covering Sales, CPQ, Field Service. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
SalesCPQField Service
Mar 2026 – Oct 2026 · 8 mo · Pune · Retail & CPG
Support Analyst (AMS)Migration
A broadcast and streaming network · via Tessaline Systems
Migration of Oracle Fusion CX for a broadcast and streaming network, covering Sales, CPQ, Field Service. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
SalesCPQField Service
May 2025 – Jul 2025 · 3 mo · Pune · Media & Entertainment

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
OICVisual Builder StudioExcelOTBI
MODULES
SalesSupportedServiceConfiguredCPQConfiguredField ServiceSupported
PILLARS
CX
RELEASES
26.D26.C26.B
INDUSTRIES
ManufacturingProfessional Services
LANGUAGES
MarathiConversationalEnglishProfessional

Education

PG · Commerce
VIT Vellore · 2024 · Full-time
AvailabilityNot looking
Notice period90 days
Rate₹4 LPA