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Prachi Chaudhary

Techno-Functional Lead | Oracle EBS CX | Field Service · TeleSales · Service Contracts · Techno-Functional Lead · Techno-functional
Chennai, IndiaSeniorIST (UTC+5:30)Part time · PermanentCitizen
Open to working in Chennai
Techno-Functional Lead with 10 years of hands-on Oracle EBS CX experience, specialising in Field Service, TeleSales, Service Contracts. Delivered multiple full-cycle implementations across public sector clients — dashboards for sales and service managers and territories, assignment rules and entitlements. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 30 days.
10
years in Oracle
—
years in total
3
projects
₹24 LPA
annual
Seniority
Senior · Techno-Functional Lead
Availability
In 60 days
Notice period
30 days
Works
Onsite
Open to
Part time, Permanent
Location
Chennai, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated 3 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadMigrationLed
An EPC infrastructure company · via Ledgerkraft Consulting
Migration of Oracle EBS CX for an EPC infrastructure company, covering Field Service, TeleSales, Service Contracts. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
EBS Field ServiceEBS TeleSalesEBS Service Contracts
Feb 2024 – Aug 2026 · 31 mo · Chennai · Construction & Engineering
Techno-Functional LeadRollout
A multi-specialty hospital chain
Rollout of Oracle EBS CX for a multi-specialty hospital chain, covering Field Service, TeleSales, Service Contracts. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
EBS Field ServiceEBS TeleSalesEBS Service Contracts
May 2021 – Nov 2023 · 31 mo · Chennai · Healthcare
Techno-Functional LeadMigration
A listed IT services company · via Brightmoor Advisory
Migration of Oracle EBS CX for a listed IT services company, covering Field Service, TeleSales, Service Contracts. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
EBS Field ServiceEBS TeleSalesEBS Service Contracts
Feb 2018 – Jul 2020 · 30 mo · Chennai · IT & Technology

Oracle expertise

PRODUCT FAMILIES
E-Business Suite
TECHNICAL STACK
OAFADFdiSQL / PL-SQL
MODULES
EBS Field ServiceLedEBS TeleSalesImplementedEBS Service ContractsLed
PILLARS
CX
RELEASES
12.2.x12.1.312.0.x or earlier
INDUSTRIES
HealthcarePublic Sector
LANGUAGES
TamilNativeEnglishNative

Credentials

1Z0-1054Reference verified

Education

PG · Computer Applications
NIT Trichy · 2017 · Full-time
AvailabilityIn 60 days
Notice period30 days
Rate₹24 LPA