PY
Pooja Yadav
Support Analyst (AMS) | Oracle Fusion CX | CPQ · Field Service · Support Analyst (AMS) · Techno-functional
Kolkata, IndiaAssociateIST (UTC+5:30)Part time · PermanentCitizen
Open to working in Kolkata
Support Analyst (AMS) with 1 years of hands-on Oracle Fusion CX experience, specialising in CPQ, Field Service. Delivered support and enhancement work across agriculture & food clients — territories, assignment rules and entitlements and dashboards for sales and service managers. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 30 days.
- Seniority
- Associate · Support Analyst (AMS)
- Availability
- In 60 days
- Notice period
- 30 days
- Works
- From home
- Open to
- Part time, Permanent
- Location
- Kolkata, India · IST (UTC+5:30)
- Work authorisation
- Citizen
Profile updated 4 days ago
Employment history is shown to signed-in recruiters.
Projects and implementations
Support Analyst (AMS)Rollout
A top-10 Indian pharma company
Rollout of Oracle Fusion CX for a top-10 Indian pharma company, covering CPQ, Field Service. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
CPQField Service
May 2026 – Jun 2026 · 2 mo · Kolkata · Pharma & Life Sciences
Oracle expertise
PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
REST APIsGroovy
MODULES
CPQConfiguredField ServiceSupported
INDUSTRIES
Agriculture & Food
LANGUAGES
HindiBasicEnglishProfessionalBengaliProfessionalspeak/read
Education
Bachelors · Computer Applications
NMIMS · 2023 · Full-time