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Pooja Parikh

Techno-Functional Lead | Oracle Fusion CX | Incentive Compensation · B2C Service · Loyalty · Techno-Functional Lead · Techno-functional
Hyderabad, IndiaSeniorIST (UTC+5:30)Part time · PermanentCitizen
Open to working in Hyderabad
Techno-Functional Lead with 11 years of hands-on Oracle Fusion CX experience, specialising in Incentive Compensation, B2C Service, Loyalty. Delivered multiple full-cycle implementations across banking & financial services clients — territories, assignment rules and entitlements and dashboards for sales and service managers. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 30 days.
11
years in Oracle
—
years in total
3
projects
₹22 LPA
annual
Seniority
Senior · Techno-Functional Lead
Availability
In 60 days
Notice period
30 days
Works
From home
Open to
Part time, Permanent
Location
Hyderabad, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated yesterday
Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadRolloutLed
A state power-distribution utility
Rollout of Oracle Fusion CX for a state power-distribution utility, covering Incentive Compensation, B2C Service, Loyalty. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
LoyaltyIncentive CompensationB2C Service
May 2024 – Aug 2026 · 28 mo · Hyderabad · Energy & Utilities
Techno-Functional LeadImplementation
A global auto-components manufacturer · via Brightmoor Advisory
Implementation of Oracle Fusion CX for a global auto-components manufacturer, covering Incentive Compensation, B2C Service, Loyalty. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
LoyaltyIncentive CompensationB2C Service
Apr 2021 – Oct 2023 · 31 mo · Hyderabad · Manufacturing
Techno-Functional LeadAdvisory
An agri-commodities exporter
Advisory of Oracle Fusion CX for an agri-commodities exporter, covering Incentive Compensation, B2C Service, Loyalty. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
LoyaltyIncentive CompensationB2C Service
Mar 2018 – Dec 2020 · 34 mo · Hyderabad · Agriculture & Food

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
Visual Builder StudioExcel
MODULES
Customer Data ManagementLedLoyaltyImplementedIncentive CompensationImplementedKnowledge ManagementImplementedB2C ServiceLed
PILLARS
CX
RELEASES
26.D26.C26.B26.A
INDUSTRIES
Banking & Financial Services
LANGUAGES
HindiProfessionalEnglishProfessionalTeluguBasicspeak/read

Credentials

1Z0-1054Pending review

Education

Masters · Computer Applications
Mumbai University (Distance) · 2013 · Full-time
AvailabilityIn 60 days
Notice period30 days
Rate₹22 LPA