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Pooja Gupta

Support Analyst (AMS) | Oracle Fusion CX | Marketing (Eloqua) · CPQ · Field Service · Support Analyst (AMS) · Techno-functional
Noida, IndiaAssociateIST (UTC+5:30)Contract to hire · Part time · PermanentCitizen
Open to working in Noida
Support Analyst (AMS) with 1 years of hands-on Oracle Fusion CX experience, specialising in Marketing (Eloqua), CPQ, Field Service. Delivered support and enhancement work across healthcare clients — UAT with field teams and adoption support and service request workflows. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: serving notice.
1
years in Oracle
—
years in total
1
projects
₹5 LPA
annual
Seniority
Associate · Support Analyst (AMS)
Availability
In 60 days
Notice period
Serving notice
Works
From home
Open to
Contract to hire, Part time, Permanent
Location
Noida, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated today
Employment history is shown to signed-in recruiters.

Projects and implementations

Support Analyst (AMS)Advisory
A private university group
Advisory of Oracle Fusion CX for a private university group, covering Marketing (Eloqua), CPQ, Field Service. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
CPQField ServiceMarketing (Eloqua)
Mar 2026 – Dec 2026 · 10 mo · Noida · Higher Education

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
GroovyRedwood UX
MODULES
ServiceSupportedCPQSupportedField ServiceConfiguredMarketing (Eloqua)Configured
PILLARS
CX
RELEASES
26.D26.C26.B26.A
INDUSTRIES
Healthcare
LANGUAGES
HindiProfessionalEnglishProfessional

Education

Masters · Computer Applications
IGNOU · 2022 · Correspondence
AvailabilityIn 60 days
Notice periodServing notice
Rate₹5 LPA