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Pooja Agarwal

Techno-Functional Lead | Oracle Fusion CX | Subscription Management · Partner Relationship Management · Techno-Functional Lead · Techno-functional
Mumbai, IndiaLeadIST (UTC+5:30)AdvisoryCitizen
Open to working in Remote · Mumbai · will relocate
Techno-Functional Lead with 16 years of hands-on Oracle Fusion CX experience, specialising in Subscription Management, Partner Relationship Management. Delivered multiple full-cycle implementations across healthcare clients — integrations with ERP and marketing tools and lead-to-order process design. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: immediate.
16
years in Oracle
—
years in total
3
projects
₹60 LPA
annual
Seniority
Lead · Techno-Functional Lead
Availability
Not looking
Notice period
Immediate
Works
From home
Open to
Advisory
Location
Mumbai, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated yesterday
Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadUpgradeLed
A national FMCG company
Upgrade of Oracle Fusion CX for a national FMCG company, covering Subscription Management, Partner Relationship Management. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
Subscription ManagementPartner Relationship Management
Jan 2022 – Jun 2026 · 54 mo · Mumbai · Retail & CPG
Techno-Functional LeadImplementation
A hotel and resorts group · via Aurenza Global Services
Implementation of Oracle Fusion CX for a hotel and resorts group, covering Subscription Management, Partner Relationship Management. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
Subscription ManagementPartner Relationship Management
Apr 2017 – Jul 2021 · 52 mo · Mumbai · Hospitality & Travel
Techno-Functional LeadUpgrade
A state power-distribution utility
Upgrade of Oracle Fusion CX for a state power-distribution utility, covering Subscription Management, Partner Relationship Management. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
Subscription ManagementPartner Relationship Management
Jan 2012 – Aug 2016 · 56 mo · Mumbai · Energy & Utilities

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
ExcelOTBI
MODULES
Subscription ManagementLedPartner Relationship ManagementLed
PILLARS
CX
RELEASES
26.D
INDUSTRIES
Healthcare
LANGUAGES
HindiProfessionalMarathiNativeEnglishProfessionalspeak/read

Education

Masters · Computer Applications
University of Calcutta · 2008 · Full-time
AvailabilityNot looking
Notice periodImmediate
Rate₹60 LPA