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Payal Yadav

Solution Architect | Oracle Fusion CX | Incentive Compensation · B2C Service · Loyalty · Solution Architect · Functional
Melbourne, AustraliaSeniorAEST (UTC+10)Contract to hire · PermanentWork permit held
Open to working in Melbourne
Solution Architect with 9 years of hands-on Oracle Fusion CX experience, specialising in Incentive Compensation, B2C Service, Loyalty. Delivered multiple full-cycle implementations across public sector clients — dashboards for sales and service managers and territories, assignment rules and entitlements. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: immediate.
9
years in Oracle
—
years in total
3
projects
AUD 1,86,000 / yr
annual
Seniority
Senior · Solution Architect
Availability
Available now
Notice period
Immediate
Works
From home
Open to
Contract to hire, Permanent
Location
Melbourne, Australia · AEST (UTC+10)
Work authorisation
Work permit held
Profile updated today
Employment history is shown to signed-in recruiters.

Projects and implementations

Solution ArchitectMigrationLed
A government transport undertaking · via Ledgerkraft Consulting
Migration of Oracle Fusion CX for a government transport undertaking, covering Incentive Compensation, B2C Service, Loyalty. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
LoyaltyIncentive CompensationB2C Service
Feb 2024 – Nov 2026 · 34 mo · Melbourne · Public Sector
Solution ArchitectAdvisory
A hotel and resorts group
Advisory of Oracle Fusion CX for a hotel and resorts group, covering Incentive Compensation, B2C Service, Loyalty. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
LoyaltyIncentive CompensationB2C Service
Mar 2021 – Jul 2023 · 29 mo · Melbourne · Hospitality & Travel
Solution ArchitectImplementation
An international development NGO · via Aurenza Global Services
Implementation of Oracle Fusion CX for an international development NGO, covering Incentive Compensation, B2C Service, Loyalty. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
LoyaltyIncentive CompensationB2C Service
Apr 2018 – Oct 2020 · 31 mo · Melbourne · Non-profit

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
Visual Builder StudioExcel
MODULES
Customer Data ManagementImplementedLoyaltyLedIncentive CompensationLedB2C ServiceImplemented
PILLARS
CX
RELEASES
26.D26.C
INDUSTRIES
HealthcarePublic SectorReal Estate
LANGUAGES
TamilNativeEnglishNative

Education

PPG · Finance
ICAI (Chartered Accountancy) · 2015 · Part-time
AvailabilityAvailable now
Notice periodImmediate
RateAUD 1,86,000 / yr