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Payal Narayanan

Programme Director | Oracle Fusion CX | Subscription Management · Partner Relationship Management · Loyalty · Programme Director · Functional
Paris, FranceLeadCET (UTC+1)Contract to hire · Part time · PermanentWork permit held
Open to working in London · Paris
Programme Director with 15 years of hands-on Oracle Fusion CX experience, specialising in Subscription Management, Partner Relationship Management, Loyalty. Delivered multiple full-cycle implementations across manufacturing clients — service request workflows and UAT with field teams and adoption support. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: serving notice.
15
years in Oracle
—
years in total
3
projects
EUR 1,32,000 / yr
annual
Seniority
Lead · Programme Director
Availability
In 60 days
Notice period
Serving notice
Works
From home
Open to
Contract to hire, Part time, Permanent
Location
Paris, France · CET (UTC+1)
Work authorisation
Work permit held
Profile updated yesterday
Employment history is shown to signed-in recruiters.

Projects and implementations

Programme DirectorSupport / AMSLed
An EPC infrastructure company · via Aurenza Global Services
Support / AMS of Oracle Fusion CX for an EPC infrastructure company, covering Subscription Management, Partner Relationship Management, Loyalty. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.
Subscription ManagementPartner Relationship ManagementLoyalty
Jun 2022 – Nov 2026 · 54 mo · Paris · Construction & Engineering
Programme DirectorAdvisory
A global auto-components manufacturer
Advisory of Oracle Fusion CX for a global auto-components manufacturer, covering Subscription Management, Partner Relationship Management, Loyalty. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
Subscription ManagementPartner Relationship ManagementLoyalty
Mar 2017 – Aug 2021 · 54 mo · Paris · Manufacturing
Programme DirectorSupport / AMS
A government transport undertaking · via Brightmoor Advisory
Support / AMS of Oracle Fusion CX for a government transport undertaking, covering Subscription Management, Partner Relationship Management, Loyalty. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.
Subscription ManagementPartner Relationship ManagementLoyalty
Jun 2012 – Dec 2016 · 55 mo · Paris · Public Sector

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
OICVisual Builder Studio
MODULES
Customer Data ManagementLedSubscription ManagementLedPartner Relationship ManagementLedLoyaltyLedB2B CommerceLedKnowledge ManagementLed
PILLARS
CX
RELEASES
26.D26.C26.B26.A25.D
INDUSTRIES
Hospitality & TravelManufacturingProfessional Services
LANGUAGES
FrenchNativeEnglishNative

Education

PPG · Finance
VIT Vellore · 2010 · Full-time
AvailabilityIn 60 days
Notice periodServing notice
RateEUR 1,32,000 / yr