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Payal Menon

Solution Architect | Oracle Fusion CX | Subscription Management · Partner Relationship Management · Loyalty · Solution Architect · Functional
Melbourne, AustraliaLeadAEST (UTC+10)Part time · PermanentWork permit held
Open to working in Melbourne
Solution Architect with 15 years of hands-on Oracle Fusion CX experience, specialising in Subscription Management, Partner Relationship Management, Loyalty. Delivered multiple full-cycle implementations across aerospace & defence clients — dashboards for sales and service managers and territories, assignment rules and entitlements. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: 30 days.
15
years in Oracle
—
years in total
3
projects
AUD 2,43,000 / yr
annual
Seniority
Lead · Solution Architect
Availability
In 60 days
Notice period
30 days
Works
From home
Open to
Part time, Permanent
Location
Melbourne, Australia · AEST (UTC+10)
Work authorisation
Work permit held
Profile updated 3 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Solution ArchitectMigrationLed
An international development NGO · via Kestrelline Digital
Migration of Oracle Fusion CX for an international development NGO, covering Subscription Management, Partner Relationship Management, Loyalty. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
Subscription ManagementPartner Relationship ManagementLoyalty
Feb 2022 – Dec 2026 · 59 mo · Melbourne · Non-profit
Solution ArchitectAdvisory
A listed IT services company
Advisory of Oracle Fusion CX for a listed IT services company, covering Subscription Management, Partner Relationship Management, Loyalty. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
Subscription ManagementPartner Relationship ManagementLoyalty
Mar 2017 – Oct 2021 · 56 mo · Melbourne · IT & Technology
Solution ArchitectImplementation
A national FMCG company · via Brightmoor Advisory
Implementation of Oracle Fusion CX for a national FMCG company, covering Subscription Management, Partner Relationship Management, Loyalty. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
Subscription ManagementPartner Relationship ManagementLoyalty
Apr 2012 – Aug 2016 · 53 mo · Melbourne · Retail & CPG

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
REST APIsGroovy
MODULES
Subscription ManagementLedPartner Relationship ManagementLedLoyaltyLedKnowledge ManagementLed
PILLARS
CX
RELEASES
26.D26.C
INDUSTRIES
Aerospace & DefenceBanking & Financial ServicesIT & Technology
LANGUAGES
TamilNativeEnglishNative

Credentials

1Z0-1054Pending review

Education

PPG · Commerce
University of Pune · 2008 · Full-time
AvailabilityIn 60 days
Notice period30 days
RateAUD 2,43,000 / yr