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Payal Kumar

Solution Architect | Oracle Fusion CX | Subscription Management · Partner Relationship Management · Loyalty · Solution Architect · Functional
Moscow, RussiaLeadMSK (UTC+3)Part time · PermanentCitizen
Open to working in Moscow
Solution Architect with 25 years of hands-on Oracle Fusion CX experience, specialising in Subscription Management, Partner Relationship Management, Loyalty. Delivered multiple full-cycle implementations across telecom clients — dashboards for sales and service managers and territories, assignment rules and entitlements. Comfortable owning functional design documents, configuration workbooks and key-user training. Open to freelance assignments alongside full-time roles.
25
years in Oracle
—
years in total
3
projects
USD 860 / day
day rate
Seniority
Lead · Solution Architect
Availability
In 60 days
Notice period
30 days
Works
From home
Open to
Part time, Permanent
Location
Moscow, Russia · MSK (UTC+3)
Work authorisation
Citizen
Profile updated yesterday
Employment history is shown to signed-in recruiters.

Projects and implementations

Solution ArchitectMigrationLed
A third-party logistics provider · via Kestrelline Digital
Migration of Oracle Fusion CX for a third-party logistics provider, covering Subscription Management, Partner Relationship Management, Loyalty. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
Subscription ManagementPartner Relationship ManagementLoyalty
Feb 2019 – Dec 2026 · 95 mo · Moscow · Logistics
Solution ArchitectAdvisory
A national FMCG company
Advisory of Oracle Fusion CX for a national FMCG company, covering Subscription Management, Partner Relationship Management, Loyalty. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
Subscription ManagementPartner Relationship ManagementLoyalty
Mar 2011 – Jul 2018 · 89 mo · Moscow · Retail & CPG
Solution ArchitectImplementation
A commercial real-estate developer · via Brightmoor Advisory
Implementation of Oracle Fusion CX for a commercial real-estate developer, covering Subscription Management, Partner Relationship Management, Loyalty. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
Subscription ManagementPartner Relationship ManagementLoyalty
Apr 2003 – Sep 2010 · 90 mo · Moscow · Real Estate

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
GroovyRedwood UX
MODULES
Subscription ManagementLedPartner Relationship ManagementLedLoyaltyLedKnowledge ManagementLed
PILLARS
CX
RELEASES
26.D26.C
INDUSTRIES
AutomotiveManufacturingTelecom
LANGUAGES
EnglishNativeRussianNative

Credentials

1Z0-1054Pending review

Education

Bachelors · Commerce
Heriot-Watt University Dubai · 1996 · Full-time
AvailabilityIn 60 days
Notice period30 days
RateUSD 860 / day