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Pankaj Das

Functional Consultant | Oracle Fusion CX | Subscription Management · Partner Relationship Management · B2C Service · Functional Consultant · Functional
Johannesburg, South AfricaConsultantSAST (UTC+2)Advisory · Contract to hireCitizen
Open to working in Johannesburg
Functional Consultant with 4 years of hands-on Oracle Fusion CX experience, specialising in Subscription Management, Partner Relationship Management, B2C Service. Delivered implementations and rollouts across telecom clients — dashboards for sales and service managers and territories, assignment rules and entitlements. Comfortable owning functional design documents, configuration workbooks and key-user training. Open to freelance assignments alongside full-time roles.
4
years in Oracle
—
years in total
2
projects
USD 590 / day
day rate
Seniority
Consultant · Functional Consultant
Availability
In 30 days
Notice period
15 days
Works
From home
Open to
Advisory, Contract to hire
Location
Johannesburg, South Africa · SAST (UTC+2)
Work authorisation
Citizen
Profile updated 4 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Functional ConsultantMigration
An agri-commodities exporter · via Kestrelline Digital
Migration of Oracle Fusion CX for an agri-commodities exporter, covering Subscription Management, Partner Relationship Management, B2C Service. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
Subscription ManagementPartner Relationship ManagementB2C Service
Feb 2025 – Dec 2026 · 23 mo · Johannesburg · Agriculture & Food
Functional ConsultantAdvisory
A 400-store retail chain
Advisory of Oracle Fusion CX for a 400-store retail chain, covering Subscription Management, Partner Relationship Management, B2C Service. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
Subscription ManagementPartner Relationship ManagementB2C Service
Mar 2023 – Dec 2024 · 22 mo · Johannesburg · Retail & CPG

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
Visual Builder StudioExcel
MODULES
Customer Data ManagementConfiguredSubscription ManagementConfiguredPartner Relationship ManagementImplementedLoyaltyImplementedKnowledge ManagementImplementedB2C ServiceConfigured
PILLARS
CX
RELEASES
26.D26.C
INDUSTRIES
AutomotiveManufacturingTelecom
LANGUAGES
HindiConversationalEnglishNative

Education

Bachelors · Commerce
Gujarat University · 2021 · Full-time
AvailabilityIn 30 days
Notice period15 days
RateUSD 590 / day