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Pallavi Sethi

Business Analyst | Oracle NetSuite CX | CRM · SuiteCommerce · Business Analyst · Functional
Abu Dhabi, United Arab EmiratesAssociateGST (UTC+4)Advisory · ContractWork permit held
Open to working in Abu Dhabi
Business Analyst with 2 years of hands-on Oracle NetSuite CX experience, specialising in CRM, SuiteCommerce. Delivered support and enhancement work across banking & financial services clients — territories, assignment rules and entitlements and dashboards for sales and service managers. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: immediate.
2
years in Oracle
—
years in total
2
projects
AED 1,83,000 / yr
annual
Seniority
Associate · Business Analyst
Availability
Not looking
Notice period
Immediate
Works
Onsite
Open to
Advisory, Contract
Location
Abu Dhabi, United Arab Emirates · GST (UTC+4)
Work authorisation
Work permit held
Profile updated 3 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Business AnalystRollout
A pan-India telecom operator
Rollout of Oracle NetSuite CX for a pan-India telecom operator, covering CRM, SuiteCommerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
May 2026 – Aug 2026 · 4 mo · Abu Dhabi · Telecom
Business AnalystMigration
A pan-India telecom operator · via Kestrelline Digital
Migration of Oracle NetSuite CX for a pan-India telecom operator, covering CRM, SuiteCommerce. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
Feb 2025 – Sep 2025 · 8 mo · Abu Dhabi · Telecom

Oracle expertise

PRODUCT FAMILIES
NetSuite
TECHNICAL STACK
REST APIs
MODULES
NetSuite CRMConfiguredSuiteCommerceSupported
PILLARS
CX
INDUSTRIES
Banking & Financial ServicesIT & Technology
LANGUAGES
EnglishProfessionalMalayalamNativeArabicBasicspeak/read

Education

Diploma · Supply Chain Management
IGNOU · 2018 · Correspondence
AvailabilityNot looking
Notice periodImmediate
RateAED 1,83,000 / yr