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Pallavi Reddy

Pre-sales / Solution Consultant | Oracle Fusion CX | Loyalty · Customer Data Management · Knowledge Management · Pre-sales / Solution Consultant · Functional
Frankfurt, GermanyLeadCET (UTC+1)AdvisoryWork permit held
Open to working in Remote · Frankfurt · will relocate
Pre-sales / Solution Consultant with 14 years of hands-on Oracle Fusion CX experience, specialising in Loyalty, Customer Data Management, Knowledge Management. Delivered multiple full-cycle implementations across banking & financial services clients — integrations with ERP and marketing tools and lead-to-order process design. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: immediate.
14
years in Oracle
—
years in total
3
projects
On request
expected pay
Seniority
Lead · Pre-sales / Solution Consultant
Availability
Not looking
Notice period
Immediate
Works
From home
Open to
Advisory
Location
Frankfurt, Germany · CET (UTC+1)
Work authorisation
Work permit held
Profile updated 3 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Pre-sales / Solution ConsultantUpgradeLed
A private university group
Upgrade of Oracle Fusion CX for a private university group, covering Loyalty, Customer Data Management, Knowledge Management. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementLoyaltyKnowledge Management
Jan 2023 – Sep 2026 · 45 mo · Frankfurt · Higher Education
Pre-sales / Solution ConsultantMigration
A two-wheeler manufacturer · via Kestrelline Digital
Migration of Oracle Fusion CX for a two-wheeler manufacturer, covering Loyalty, Customer Data Management, Knowledge Management. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementLoyaltyKnowledge Management
Feb 2019 – Dec 2022 · 47 mo · Frankfurt · Automotive
Pre-sales / Solution ConsultantAdvisory
A commercial real-estate developer
Advisory of Oracle Fusion CX for a commercial real-estate developer, covering Loyalty, Customer Data Management, Knowledge Management. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementLoyaltyKnowledge Management
Mar 2015 – Aug 2018 · 42 mo · Frankfurt · Real Estate

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
Visual Builder Studio
MODULES
Customer Data ManagementLedLoyaltyLedKnowledge ManagementLed
PILLARS
CX
RELEASES
26.D26.C26.B
INDUSTRIES
Banking & Financial ServicesIT & Technology
LANGUAGES
GermanProfessionalEnglishProfessional

Education

Diploma · Business Administration
Heriot-Watt University Dubai · 2006 · Full-time
AvailabilityNot looking
Notice periodImmediate
RateOn request